Seeking a challenging and rewarding opportunity with an organization of repute which recognizes
and utilizes my true potential while nurturing my analytical, technical & strategic skills and
expertise in supply chain management which includes End-To-End logistics planning,
implementation of process in Transportation, Warehousing & E-Commerce Professional Profile:
An adept Supply Chain and Enterprise Mobility professional, with 12+ years of
experience in IT product implementation, Developing the IT process & supporting the
development team, understanding the business requirement in Transportation & Logistic
Industry, Analyze the Customer Requirement, Product Management for all business
verticals including Auto, Non-auto SCM, MPTS &E-Commerce with Multiple End-End to
Implementation projects
Total 35+ End-End sites has been rolled out in Pan India Location.
Multi skilled Subject Matter Expert in the areas of Transport Management System,
Warehouse Management System, People Transport System, Distribution Network
Tracking System.
Expertise in business process analysis into ERP processes, Cost control, Process
optimization & revenue maximization.
Having good working experience in Transport and SCM Planning & Optimization
In-Depth understanding of requirements in Industry verticals - 3PL, Transportation,
People Transportation, Distribution and Planning
Identify new Business Requirements and communicate with development team in
customizing the ERP application modules as per the business requirements.
Manage testing of new ERP modules and code promotion to production environment.
Experience in conducting complete RFP cycles for procurement of Software solutions.
Received appreciation from Top Management Outstanding Performance at the month
Overview
14
14
years of professional experience
Work History
Customer: Freight Specialist
Ramco Systems
Bangalore
01.2023 - Current
Responsibility:
End to End Implementation of TMS in Supply chain domain
Lead and collaborate with a cross functional team of solutions consultants and developers to
manage full project life cycle while incorporating SDLC practices from end to end which
includes requirements gathering, design, testing, deployment, and post go live support
Assist with the delivery of releases and changes to Test & Production, along with any needed
functional Support
Designing integration mapping between Transport Management System (TMS) & other systems
Supply Chain Consultant
Ramco Systems
Bangalore
02.2022 - 12.2022
TOLL, Australia (www.tollgroup.com)
Responsibility:
Effectively managing Executive stakeholder’s requirements and plan towards achieving the
short term and long-term goals
Defining new feature and creating product backlogs
I led the Fleet Management Project for implementing a track & trace, and work and
performance management solution for Toll large fleet
Managing the complexities of multi
model transportation with Australia, I worked closely with fleet allocators, department heads
and even drivers to model, document, develop and implement a solution for creating visibility
and improving the efficiency of the fleet.
Mahindra Enterprise Mobility Solutions is capable of transaction management of operations
against agreed SLA's, Route Optimization and GPS based vehicle tracking modules
These
modules are completely integrated with each other along with Hand Held Terminal (HHT) for real
time operational data capture, which will enable monitoring of service performance againstplan
MPTS solution designed to suite in Indian conditions to specific BPO/ITES/Airline needs,
maintaining the solution and finally executing the solution by service delivery on the route
The
key aspect of this solution is that it is modular in nature and customers can pick and choose to
deploy the modules based on their business requirements
Responsibility:
Involved all throughout the implementation cycle, right from requirement study to Go-
Live and post implementation support also.
Worked closely with operations in establishing the SOP’s
Worked with the Customer - Business User Group and Technical team in understanding
the requirements specific to the Enterprise Mobility, gathering the details of all the
possible location in Bangalore/Trivandrum/Hyderabad/Coimbatore for Geo Coding and
configuring the same in TMS tool
Managing project involving requirement gathering, gap analysis and smooth transition
to technology-oriented processes
Defined the Macros and the business rules in the TMS Application for effective route
planning as per the business requirements
Act as liaison between IT and Business stake holders, identify automation requirements
in existing reporting / analytical projects and constantly work on optimizing the
processes.
Involved in testing the application while in development phase to provide inputs on the
issues and bugs in the application
Trained the Users on the usage of application
Involved in the documentation of the Process flow & User manual
Play key role in understanding the new requirements and bring to the business team for
any change requests & enhancements
Continuous support to the customer till date for any day-to-day issues
Ensuring smooth handover to Account management and Support team to sustain client
experience
Currently working with Mobile app development and End to End platform PTS business
domain
Client Support
Heading support department for Pan-India involving resolution of tickets and analysis of
issues to find the frequent concern areas
Designing and improving the overall process of client-support system
Analyzing, Prioritizing and Generating weekly stack ranking of the tickets for product
engineering team and driving a weekly meeting
Creating a bi-weekly report and driving a meeting with Implementation, Product
management, and Asset management team to improve the client-experience
Dy, Manager
01.2018 - 01.2019
IT in the year 2021
Project
Dy. Manager
01.2016 - 01.2017
Promoted from Sr
Executive to, – IT in the year 2018
Received “Employee of the Year”
Tech Support
Technologies Pvt. Ltd
03.2010 - 07.2015
Technologies Pvt. Ltd, Customer Movements International Fiji Ltd, FIJI Island
02.2014 - 10.2014
Supporting and monitoring the team while working on any incidents, problems and
release managements
Providing progress updates to management
Co-ordinate project-level testing activities across all involved groups
Testing full Application suites, identifying problems & resolving them with the
development team
Focus on project schedule
Reporting status to clients on weekly basis.
Application Support & Tester
Multimodal Transport
02.2014 - 10.2014
Multimodal transport refers to a transport system usually operated by one carrier with more
than one mode of transport under control or ownership of one operator
It involves the use of
more than one means of transport such as a combination of truck, railways, airplane or ship
Responsibility:
Provide Application trainings to staffs and customers
Analyze customer suggestions and recommend product revisions
Resolve customer problems by creating liaison with development teams
Preparing Test cases, test data and Review Test Cases
Responsible for setting up the team, Knowledge Transition between onshore and
offshore teams
PROJECT
Technologies Pvt. Ltd
03.2013 - 01.2014
Application Support & Tester
INTERMODAL SHIPPING SERVICES CO WLL
03.2013 - 01.2014
The Cargo Net Warehousing module extensively covers all the incoming, storage and outgoing
operations involved in Logistics Warehouse management
The warehouse module is designed
to handle initial and in-transit warehousing operations
Cargo Net Warehouse module focuses
on four of the main activities of an efficient warehouse
Cargo Receipt
Cargo Storage
Cargo Picking
Cargo Dispatch
Responsibility:
Managing, coordinating, planning and executing project by Onsite Offshore
Coordination
Analyze test specifications and perform manual testing
Reporting status to clients on weekly basis
Co-ordinate project-level testing activities across all involved groups
Problem Analysis, Job Monitoring and Reporting
Involved in test case execution to verify the expected result.
Technologies Pvt. Ltd
07.2012 - 02.2013
Application Support & Tester
Customer Rio Logistics Pvt Ltd
07.2012 - 02.2013
Team size 6
Description:
Cargo Net is a web based application
The objective of the application is to record the
shipment, shipment related documents and to maintain accounting
Powered by the
innovative concepts like Auto e-mailing, Auto SMS, e-Docs The Cargo Net Automated Mailing
system is an innovative method of sending mailers to the different people who are involved
in the logistics supply system
This feature is incorporated within the different modules of
Cargo Net and can be effectively used to communicate about the shipment related details at
every step
The process starts at the job entry and extends up to thebilling state
The
Automated SMS system of Cargo Net is very much similar to the automated mailing
system.There are some instances when your customers will not be able to access mails due
to various reasons
At that time the automated SMS will help them in getting instant updates
about their job, invoicing and billing status
Responsibility
Application support involving Problem Analysis, Reporting, Job Monitoring
Responsible for setting up the team, Knowledge Transition between onshore and
offshore teams
Supporting and monitoring the team while working on any incidents, problems and
release managements
Providing progress updates to management
PROJECT
Technologies Pvt. Ltd
07.2011 - 06.2012
Application Support &Tester
Transpole Logistics Pvt Ltd
07.2011 - 06.2012
Cargo Net is a web based application
The objective of the application is to record the
shipment, shipment related documents and to maintain accounting
This application contains
eight modules 1)Sea Export 2)Air Export 3)Sea Import 4) Air Import 5) Master and6)Finance
It gives access privileges for user and user groups
User can access the module and forms
according to access privilege given to users
It maintains the user log file details which keep
the user login time, logout time and the forms name in which user logs in
Responsibility:
Interacting with the client to understand the changes and Enhancement in the existing
application
Coordinated with developers and system engineers to fix application defects
Responsible for maintaining updated reports on resolved bugs
Analyze test specifications and perform manual testing
Developing test plan and test strategy.
Technologies Pvt. Ltd
11.2010 - 06.2011
Application Support & Tester
Bigfoot Logistics Private Limited
11.2010 - 06.2011
A web based application Used to track the shipment, shipment related documents
Customers
can track their transactions such as shipments, inventory, Air Waybills, Bills of Lading, and
more in real time
Responsibility:
Analyze test specifications and perform manual testing
Involved in regression and retesting
Coordinated with developers and system engineers to fix application defects
Application support involving Production Support
Problem Analysis, Job Monitoring and Reporting
Reporting Status to Clients on Weekly basis.
Technologies Pvt. Ltd, TNT
03.2010 - 10.2010
Tester
Life Science Cargo
03.2010 - 10.2010
Support & Tester
Movement
09.2015
Star of the Quarter – April to June period 2016
Nominated for “Employee of the Year”, A web based application Used to monitor and Record the, of life Science Cargo
like Blood Samples Tissue Samples etc… The objective of the application is to record the
transportation quantity of Hospital Supplements and provide operation Documents and
reports to the Management
Responsibility:
Interacting with the client to understand the changes and Enhancement in the existing
application
Developing test plan and test strategy
Testing (Manual testing) the modified and updated forms of the application
Creating Help document for this Project functionality using MS Power Point.
Education
Bachelor of Technology - CSE
VLB Janakaiammal College of engineering
01.2009
Higher Secondary Examination -
Vidhya Vikash Mat.Hr.
Sec.School
01.2005
SSLC -
Amala Mat.Hr.Sec.School
01.2003
Accomplishments
Major Project Involvements
Enterprise Mobility (EM): ( Total 10 + sites rolled out )
Product Name: Monroe
Product Description: ERP system which we introduced for people
transport business which includes master’s like Contract details, Rate
configuration, SLA’s, Driver masters, Vehicle masters, Trip sheet upload
process, Checklist parameters, OCF, Invoice generation, Billing etc
Scope of Work: Initial product development, creating master
configuration process, preparation of FRD, Tracking the development
stage, Application roll out, Implementation User support
Employee Transport Management System (ETMS): ( Total 25+ Sites rolled out)
Business Benefits post implementation: 9% fewer KMs covered by cabs
per month due to better route planning / 12% reduction in average time
traveled per employee owing to automated routing / 13% reduction in
billed Kms due to GPS enabled tamper proof trip sheets
Result: Condensed fleet size and improved fleet utilization resulted in
operational and cost efficiency
Pre-Sales:
Pre-sales and demo of E2E TMS solution to prospective clients in
Bangalore / Coimbatore / Chennai / Kochi location
Working closely with the Sales team on proposals and pitches for
business
Attending meetings with business development managers and acting as
technical expert
Represent the company in a professional manner and build good
relationships with clients to the company’s benefit
PROJECT # 4:
I code Technologies Pvt
Ltd Nov 2014 to July 2015
Company Name Globe Trekkers LLC – Dubai
Period November 2014- July 2015
Interests
Project Name Cargonet- Customs Clearance Module
Role Application Support & Tester
Team size 5
Description:
The CargoNet Customs clearance modules are divided into exports and imports clearances. The
CargoNet customs clearance modules give distinct benefits to the freight forwarders
community
Export Clearance Air
Export Clearance Sea
Import Clearance Air
Import Clearance Sea
Reduces the time on customs clearance cycle time
Improves efficiency and reduces mistakes
in the process
Reduces operating costs
Real time linking with other modules improves
connectivity, Declaration:
, I hereby declare that the above-mentioned details are true to the best of my knowledge.
Place: Bangalore Yours Sincerely
Yuvaraj.M