YUVARAJ RAVI
Vellore
Summary
Skilled Sales Assistant bringing 10 years of retail & Corporate experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow Retail & Corporate sales through application of Sales Strategy Development.
Overview
16
16
years of professional experience
Work History
Sales Manager
FLEXI LOANS
Vellore
06.2024 - 10.2024
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
Direct Sales Officer
Hathway Broadband
Vellore
10.2021 - 05.2024
- Built trust and credibility among customers by providing quality services.
- Demonstrated excellent communication skills while interacting with customers over phone or email.
- Resolved customer complaints promptly and professionally.
- Compiled monthly reports on sales performance metrics such as total revenue generated, number of new customers acquired.
- Identified and developed new markets for products or services.
Team Leader
Airtel B2B
Vellore
09.2017 - 01.2019
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Showroom Manager
Airtel
Vellore
05.2016 - 05.2017
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
- Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.
- Developed and planned successful business initiatives to drive overall sales.
Sales and Marketing Executive
AIRTEL Postpaid
Vellore
01.2009 - 02.2016
- Established relationships with potential customers through cold calling and networking activities.
- Generated leads through email campaigns targeting potential customers from existing databases.
Education
Bachelor of Computer Applications -
VINAYAGA MISSION UNIVERSITY
Salem03-2016
High School Diploma -
Dr MGR POLYTECHNIC
ARANI04-2005
Skills
- Sales strategy development
- Sales Reporting
- Territory Management
- Cold-calling
- Sales Presentations
- Professionalism
- Staff training and motivation
- Problem-Solving
- Decision-Making
- Organizational Skills
- Team building
- Teamwork and Collaboration
- Time Management
Languages
Tamil
Beginner
A1
English
Intermediate
B1
Timeline
Sales Manager
FLEXI LOANS
06.2024 - 10.2024
Direct Sales Officer
Hathway Broadband
10.2021 - 05.2024
Team Leader
Airtel B2B
09.2017 - 01.2019
Showroom Manager
Airtel
05.2016 - 05.2017
Sales and Marketing Executive
AIRTEL Postpaid
01.2009 - 02.2016
Bachelor of Computer Applications -
VINAYAGA MISSION UNIVERSITY
High School Diploma -
Dr MGR POLYTECHNIC
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