Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Food and Beverage Assistant
A2B RESTUARANT
03.2021 - Current
Greeted customers and prepared and served food and drinks according to restaurant standards.
Established and maintained productive working relationships with associates, customers and patrons.
Received and processed food and beverage orders from guests using computerized guest check system.
Mastered restaurant operations, offered hospitable and informed guest experiences and upsold food and beverage items.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Food and Beverage Service
HOTEL PONNUSAMY
10.2020 - 10.2021
Maintained positive lobby presence, pleasantly greeting guests and employees.
Welcomed guests to facility, addressed complaints and found solutions to problems.
Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
Increased customer service ratings through personable service.
Provided services efficiently and with high level of accuracy.
Provided exceptional service and assistance to guests upon check-in.
Food and Beverage Service
HOTEL HABLES
04.2018 - 09.2018
Maintained positive lobby presence, pleasantly greeting guests and employees.
Welcomed guests to facility, addressed complaints and found solutions to problems.
Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
Conducted property inspections nightly to verify staff efficiency and exceptional guest accommodations.
Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
Established and maintained productive working relationships with associates, customers and patrons
Education
Bachelor of Science - Bsc Hotel Management And Catering Service
C.A.I.I HOTEL MANAGEMENT/BHARATHIAR UNIVERSITY
CHENNAI
04.2017
No Degree - HSC (12TH)
JAIGOPAL NATIONAL HIGHER SEC SCHOOL
CHENNAI
04.2014
Skills
Bus Tables
Dining Room Cleaning and Upkeep
Dessert Preparation
Anticipating Guest Needs
Dining Room Monitoring
Covid Symptom Screening
Dish Preparation
Food Preparation and Safety
Performance Improvement
Timeline
Food and Beverage Assistant
A2B RESTUARANT
03.2021 - Current
Food and Beverage Service
HOTEL PONNUSAMY
10.2020 - 10.2021
Food and Beverage Service
HOTEL HABLES
04.2018 - 09.2018
Bachelor of Science - Bsc Hotel Management And Catering Service
C.A.I.I HOTEL MANAGEMENT/BHARATHIAR UNIVERSITY
No Degree - HSC (12TH)
JAIGOPAL NATIONAL HIGHER SEC SCHOOL
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