Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Yuvraj Gosain

Yuvraj Gosain

Jaipur

Summary

Sales professional with expertise in CRM and client communication, honed at Dreamcast - Event Tech. Proven track record of converting leads into sales through strategic market research and impactful presentations. Strong skills in customer relationship management and inside sales, driving business growth and improving client satisfaction. Consistently exceeds sales targets by leveraging innovative solutions and strategic follow-ups.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Inbound Sales Representative

Dreamcast - Event Tech
07.2024 - Current
  • Managed inbound leads from campaigns, qualifying prospects through CRM and scheduling product demos.
  • Presented customized proposals for tech-based event solutions, including live streaming and ticketing.
  • Maintained updated lead statuses to ensure timely follow-ups and successful closures.
  • Developed creative strategies for upselling and cross-selling products and services.
  • Contributed ideas for improving customer service processes and procedures.
  • Responded to customer inquiries via phone, email and chat.
  • Applied good listening skills to determine customer preferences and financial limits.

Sales & Collection Manager

Mangalam Builders & Developers
09.2023 - 03.2024
  • - Conducted 100+ daily outbound calls to pitch residential properties and secure site visits.
  • - Converted inquiries to prospects by presenting project details and handling client objections.
  • - Performed market research to support competitive positioning.

Sales Intern (Real Estate)

Kedia Builders & Colonizers
05.2023 - 09.2023
  • - Delivered persuasive sales presentations for residential projects.
  • - Coordinated with teams to ensure alignment on sales timelines and client needs.

Management Trainee - Sales

Krisumi Corp
11.2022 - 03.2023
  • - Managed internal sales data, created performance reports, and supported sales team with research insights.

Customer Care Executive

Urban Company
01.2020 - 01.2021
  • - Handled helpline support, ensuring prompt resolutions and customer satisfaction.
  • - Monitored service timelines and followed up for completion.

Education

PGPM - Marketing

ICFAI Business School
Gurgaon
01.2023

BBA - Marketing

UPES
Dehradun
01.2020

Skills

  • Sales tools and technology
  • Microsoft Excel and PowerPoint
  • Customer relationship management
  • Inside sales strategies
  • Client communication skills
  • B2B and B2C expertise
  • Presentation development
  • Customer service excellence
  • Market research analysis

Certification

  • - Advanced Digital Marketing (Marketing Analytics & Branding) - Upgrad x MICA, 2024
  • - Microsoft Excel - Udemy, 2022

Timeline

Inbound Sales Representative

Dreamcast - Event Tech
07.2024 - Current

Sales & Collection Manager

Mangalam Builders & Developers
09.2023 - 03.2024

Sales Intern (Real Estate)

Kedia Builders & Colonizers
05.2023 - 09.2023

Management Trainee - Sales

Krisumi Corp
11.2022 - 03.2023

Customer Care Executive

Urban Company
01.2020 - 01.2021

PGPM - Marketing

ICFAI Business School

BBA - Marketing

UPES

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Yuvraj Gosain