Yuvraj Sharma
Software Testing Engineer
Indore
Summary
Detail-oriented Software Testing and Business Analysis professional with 5+ years of experience spanning financial operations, manual testing, and metro project implementations across Indore, Agra, and Mumbai. Began career in financial operations support for British Gas (UK), resolving billing issues, reconciling reports, and generating insights using Excel, SQL, and Power BI , and was promoted to SME within 6 months for guiding 80+ associates on billing and reconciliation workflows. Transitioned into software testing and analysis , gaining expertise in API and frontend testing, test case design and execution (UAT, PAT, SAT), defect tracking with JIRA, and transaction reconciliation with banks across UPI and cash-based fare systems . Possess working knowledge of SQL/PostgreSQL, Jasper Reports, and SAP , with an AML certification ensuring compliance in financial operations. Adept at bridging business requirements with testing deliverables , validating system performance, and delivering accurate insights to stakeholders to ensure financial accuracy, system reliability, and secure operations .
Overview
5
5
years of professional experience
Work History
Software Testing & Commissioning Engineer (AFC)
AMAY Technosystems Pvt Ltd., MPMRCL (Indore Metro) & UPMRCL (Agra Metro)
10.2024 - Current
- Working as a Testing & Commissioning Engineer at Amay Technosystems Pvt. Ltd. (Oct 2024 – Present) on Agra and Indore Metro AFC projects .
- Performed API and frontend testing for AFC subsystems: Automatic Gates, Ticket Vending Machines (TVM), Ticket Office Machines (TOM), and Excess Fare Offices (EFO) .
- Designed and executed UAT, PAT, and SAT test cases ; tracked and managed defects using JIRA .
- Conducted database validation and reconciliation in PostgreSQL , ensuring accuracy of AFC reports including sales summaries, shift-end logs, and management summaries generated via Jasper Reports .
- Coordinated with banks and clients for transaction report reconciliation to maintain financial integrity and compliance.
- Configured gate logic, IP settings, and Cisco switches across multiple metro stations to ensure seamless system integration.
- Delivered training sessions to TOM/EFO operators and Station Controllers on digital ticketing workflows and Station Computer operations .
Supervisor- Reporting & System Support (AFC)
Doyen Engineering Services, Mumbai Metro Line 3
03.2024 - 09.2024
- Worked on Mumbai Metro Line 3 (Phase 1) under DMRC, ensuring safety and operational compliance across assigned systems.
- Completed technical training at Delhi Metro Rail Academy in telecom systems, Automated Fare Collection (AFC), and metro operations.
- Conducted inspections and testing of AFC systems, including gate operations and central server coordination.
- Performed PostgreSQL-based data analysis to verify system accuracy and transaction flow.
- Reconciled AFC-generated financial reports with bank data to ensure proper settlement and data alignment.
- Assisted in AFC system inspections, troubleshooting issues and ensuring proper communication.
Senior Associate- Operations
WNS Global Services Ltd.- Indore
09.2022 - 03.2024
- Provided financial operations support to British Gas (UK), managing billing issues, account creation, and correction of credit file uploads.
- Performed report reconciliation by identifying and resolving mismatches between internal systems and external billing statements.
- Utilized Excel, SQL, and Power BI to generate and analyses financial reports, ensuring accuracy and timely issue resolution.
- Promoted to SME within 6 months; guided 80+ associates on billing processes, reconciliation workflows, and financial data handling.
Support Specialist – EdTech Operations
BYJU'S (Educational Technology)- Bhopal
07.2020 - 08.2022
- Handled data using Excel to monitor onboarding status, service progress, and account activity across multiple users.
- Used Lead Squared CRM to manage lead flow, automate follow-ups, and track progress through predefined stages.
- Coordinated CRM integration with internal platforms to support seamless onboarding and account verification processes.
- Maintained data accuracy through regular checks, ensuring smooth reporting and reliable operational workflows.
Education
Bachelor of Engineering -
GNGSGI (RGPV)
Jabalpur01.2018
Skills
- AFC System Testing & Commissioning (Automatic Fare Collection – Metro Projects)
- Basic Python for Test Automation (Scripting Fundamentals, API Automation)
- Power BI / Tableau (Data Visualization & Reporting)
- Agile & Scrum Methodology (Sprint Testing, User Stories, Backlog Grooming)
- User Training & Stakeholder Communication (Operators, Controllers, Clients)
- IP Configuration & Cisco Switch Setup (Subsystem Networking & Integration)
- Digital Payments & Transaction Reconciliation (UPI, Cash, Banking Settlements)
- Defect Tracking & Technical Documentation (JIRA, Test Reports)
- Report Validation & Analysis (Jasper Reports, MS Excel)
- SQL Databases (PostgreSQL) – Data Validation, Reconciliation, Query Writing
- API & Frontend Testing (Postman, JIRA, Test Case Design – UAT, PAT, SAT)
- AFC System Testing & Commissioning (Automatic Fare Collection – Metro Projects)
Timeline
Software Testing & Commissioning Engineer (AFC)
AMAY Technosystems Pvt Ltd., MPMRCL (Indore Metro) & UPMRCL (Agra Metro)
10.2024 - Current
Supervisor- Reporting & System Support (AFC)
Doyen Engineering Services, Mumbai Metro Line 3
03.2024 - 09.2024
Senior Associate- Operations
WNS Global Services Ltd.- Indore
09.2022 - 03.2024
Support Specialist – EdTech Operations
BYJU'S (Educational Technology)- Bhopal
07.2020 - 08.2022
Bachelor of Engineering -
GNGSGI (RGPV)
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