Experienced with managing hotel operations and guest services. Utilizes effective communication and organizational skills to ensure smooth daily operations. Knowledge of hospitality industry standards and best practices, consistently delivering high-quality guest experiences.
Front office operations
Guest relations
Complaint handling
Guest relations management
Event planning
Front desk coordination
Problem-solving skills
Time management
Multitasking
Bar & Beverage Service
Personal Survival Techniques
Fire Prevention & Fire Fighting
Elementary First Aid
Personal Safety and Social Responsibilities
Security Training for Seafarers with Designated Security Duties
Meeting, Conference & Event Planner
Store Assistance
Bartender
Assistance Chef
Bar & Beverage Service
Food & Beverage Service