Yuvraj Singh
Ranchi
Summary
Forward-thinking Senior Account Takeover Analyst in Fraud-Risk bringing 7years of expertise in banking & E-commerce Fraud Prevention & Detection Operations for US-BFSI Industry & Team Management . Resolve complex problems and deliver innovative improvement strategies. Proficient in Transaction Monitoring, Card Fraud, KYC & Account take Over, ID Theft, Mobile Check Deposit Fraud Etc.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Senior Analyst (SME) & Backup Leader
EXL SERVICES (Currently working since Feb 2022)
- Working on ATO (Account Take Over) TR, Fraud TR, Bbox, MCD (Mobile check deposits) & Salesforce for Fintech mobile platform
- Reviewing transactions, mode of payments like CNP, TAP, SWIPE, CP, SQ card, Ip’s, PII info to determine fraud
- Knowledge of KYC, AML, CFT, CDD, Chargebacks, Fake A/cs, Bad buyer, GMGB
- Transaction Monitoring
- Diff types of frauds like Lost, Stolen, ID theft, CNP, Counterfeit, Online Charge
- Interaction with Clients for updates & process related questions
- Handling team as a backup leader to sort out the volume of cases & update process to avoid errors, Reporting to client
- Creating outbound or Deactivating fraud a/c’s as per the Dormancy of 1yr
- Maintaining daily data & Pivot table.
Processor
Wipro (Previously Alight Solutions)
10.2018 - 02.2022
- Working on US based Payroll for Defined Contributions 401k Plan for Multiple Clients
- Processing end to end 401k Bene Asset Transfer and QDRO’s for top performing Clients
- Handling Various other Monthly, Quarterly and Yearly Audit Process
- Interacting with Client/Client Teams on Client facing participant issues as well as process related issues
- Developing, maintaining & updating Standard Operating Procedures (SOP)S
- Resolving queries and concerns of Colleagues regarding processes and system application tools
- Worked on escalations, RCAs, action plans and responsibility ownership.
Fraud Analyst
Quatrro Global Services
06.2017 - 09.2018
- Working on US based Debit card fraud prevention
- Analyzing ATM transaction to prevent fraud
- Blocking and unblocking US Debit/Credit cards based on the transaction review.
Education
Higher Secondary (10+2) - undefined
Secondary (10th) - undefined
B.COM Honrs - undefined
Ranchi University
Skills
Good Verbal and Written Communication SkillsWillingness to learnA Good ListenerManagement SkillsReady to take ChallengesDecision making capabilityMS OfficeTBAMainframeLotus NotesImaging ToolsSiebelService connect tools
Client management
Fraud detection techniques
Investigative abilities
Critical thinking abilities
Financial Transactions Monitoring
AML compliance knowledge
Fraud Prevention Strategies
Transaction monitoring
Task Prioritization
Problem-solving aptitude
Dispute Resolution
Multitasking Abilities
Financial crimesp
Internet Skills
Email & Browsing
Personal Information
- Date of Birth: 12/27/96
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all information given in my curriculum vitae is true to the best of my knowledge and belief. I consider myself familiar with the concepts, and given an opportunity I promise you that I offer myself to the best of my abilities to achieve productive and rewarding performance.
Timeline
Processor
Wipro (Previously Alight Solutions)
10.2018 - 02.2022
Fraud Analyst
Quatrro Global Services
06.2017 - 09.2018
Senior Analyst (SME) & Backup Leader
EXL SERVICES (Currently working since Feb 2022)
Higher Secondary (10+2) - undefined
Secondary (10th) - undefined
B.COM Honrs - undefined
Ranchi University