Experienced with strategic planning and organizational leadership, driving high-impact business initiatives. Utilizes analytical and problem-solving skills to enhance operational efficiency and achieve company objectives. Knowledge of team management and stakeholder engagement ensures successful project execution and business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Executive (PMO)
HCL Technologies Limited
05.2023 - Current
Resource Management & Optimization: Strategically handled resource allocation, utilization, and work location transitions while driving cost optimization to achieve operational efficiency.
Employee Management: Effectively managed assignment and future planning for over 800+ employees, ensuring seamless workforce alignment with business objectives.
Email Coordination: Processed and responded to an average of 140+ emails daily related to resource assignment, location changes, and budget planning.
Financial Analysis: Conducted detailed Month-over-Month (MoM) and Quarter-over-Quarter (QoQ) revenue and cost variance analysis, comparing actuals against budgeted figures to identify cost-saving opportunities.
Stakeholder Collaboration: Worked closely with functional leaders and account heads on daily operations, aligning with business needs and addressing strategic requirements.
Governance & Budget Oversight: Monitored and managed the allocated budget for the SEG Office, ensuring optimal utilization aligned with customer demand and organizational goals.
Successfully executed 2300+ assignment requests and 1100+ location change requests within a year, maintaining a consistent balance in cost optimization without escalation.
Technology & Tools: Proficiently managed operations using platforms such as RAS Portal (resource assignment and location change), PI Portal (project code creation), and Smart Recruit Portal (PRF creation).
Operation Manager
EduMENTOR Educational Services Pvt. Ltd
05.2022 - 06.2022
Operations Management: Oversaw operations and backend processes for EduMENTOR, including portal management, batch segregation, and scheduling over 500 classes. Coordinated faculty confirmation and maintained detailed revenue records, optimizing efficiency across three centers.
People Management: Managed over 300 students across three EduMENTOR centres, resolving queries, facilitating smooth online and offline class transitions, and establishing robust communication channels between students and management to ensure a 95% satisfaction rate.
Marketing: Spearheaded board center activities and career awareness campaigns, directly engaging with students at 25+ schools across Delhi. Increased student enrolments by 20% during board exam outreach programs.
Education
MBA - Marketing, International Business
Jagan Institute of Management Studies
04-2023
B. Com - Accounting And Finance
Deen Dayal Upadhyay University
Gorakhpur, India
05.2021
Skills
Project & Incident Management
Stakeholder Management
Operational leadership
Budget administration
Accomplishments
Rising Star Certificate (2024) for performance from Aditya Bansal (SEH Head) HCL Tech.
Most Valuable Player (MVP) Certificate (2024) for managing the crucial stakeholders from Aditya Bansal (SEH Head) HCL Tech.
Rising Star Certificate (2025) for performance from Vikramjeet Sood (SEH Head) HCL Tech.
Certification
PMO Essentials (2024)
Introduction to ML, AI, Gen AI & Chat GPT (2024)
Stakeholder Management Programme (2024)
The Complete Personal Development Course. (2023)
Beginners to Expert Excel and Excel VBA. (2023)
Digital Marketing. (2022) Power BI Essentials (2025)