Dynamic and accomplished Senior Business Development Associate with a proven track record of driving sales and revenue growth. Adept at industry trends, sales forecasting, team management, and implementing business development strategies. Skilled in B2C and B2B sales, with a strong focus on innovative problem-solving and excellent communication.
• Developing and implementing sales strategies to drive business growth and revenue generation.
• Managing a team of sales professionals and providing guidance and support to achieve sales targets.
• Building and maintaining strong relationships with clients to ensure customer satisfaction and retention.
• Monitoring market trends and competitor activities to identify new business opportunities.
• Collaborating with cross-functional teams to develop and execute effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction. • Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction.
• Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks.
• Established and maintained effective communication channels with internal and external.
Key Account Management
Leadership
Analysis
CRM Software
Sales strategy
Relationship and Team Building
Market Research
Salesforce
B2C Experience
B2B Experience
Data-Driven Decision-Making
Lead Generation
• Proficient in CRM software LeadSquared
• Skilled in Microsoft Office, particularly Excel and PowerPoint