Dynamic and accomplished Senior Business Development Associate with a proven track record of driving sales and revenue growth. Adept at industry trends, sales forecasting, team management, and implementing business development strategies. Skilled in B2C and B2B sales, with a strong focus on innovative problem-solving and excellent communication.
• Developing and implementing sales strategies to drive business growth and revenue generation.
• Managing a team of sales professionals and providing guidance and support to achieve sales targets.
• Building and maintaining strong relationships with clients to ensure customer satisfaction and retention.
• Monitoring market trends and competitor activities to identify new business opportunities.
• Collaborating with cross-functional teams to develop and execute effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction. • Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction.
• Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks.
• Established and maintained effective communication channels with internal and external.
• Key Account Management
• Leadership
• Analysis
• CRM Software
• Sales strategy
• Relationship and Team Building
• Market Research
• Salesforce
• B2C Experience
• B2B Experience
• Data-Driven Decision-Making
• Lead Generation
• Proficient in CRM software LeadSquared
• Skilled in Microsoft Office, particularly Excel and PowerPoint