Zach Stewart
Rochester
Summary
Results-oriented professional with extensive experience in team leadership and customer service at Burger King. Expertise in operational efficiency, staff training, and development, ensuring adherence to quality and safety standards. Strong decision-making skills foster a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Utility Technician
Lau Industries
06.2025 - 12.2025
- Operated fork truck to transport materials across warehouse efficiently.
- Conducted pre-operation inspections to ensure equipment safety and reliability.
- Loaded and unloaded shipments, adhering to safety protocols and procedures.
- Collaborated with team members to optimize workflow in fast-paced environment.
Shift Manager
Burger King
04.2025 - 06.2025
- Trained new team members on food preparation and customer service protocols.
- Supervised daily operations to ensure compliance with health and safety standards.
- Resolved customer complaints effectively, enhancing overall guest satisfaction.
- Monitored employee performance, providing constructive feedback for skill development.
Packer
Frito Lay
09.2023 - 04.2025
- Ensured product flow efficiency by operating packaging machinery effectively.
- Conducted thorough quality inspections, identifying defects in packaged products.
- Maintained cleanliness and organization, adhering to safety and hygiene protocols.
- Trained new employees on packing procedures and essential safety guidelines.
Assistant Manager
Burger King
07.2022 - 08.2023
- Enhanced team productivity by coordinating daily operations for optimal workflow.
- Maintained accurate inventory levels, ensuring timely supply replenishment and stock counts.
- Cultivated a collaborative team atmosphere through effective communication and conflict resolution.
- Oversaw daily operations, consistently meeting performance, quality, and service standards.
Grinding Operator
Myers Spring
07.2016 - 08.2022
- Produced high-quality components using precision grinding machines.
- Ensured safety and quality by monitoring production processes consistently.
- Optimized equipment performance through routine maintenance, minimizing downtime.
- Trained new operators on machine operation and safety protocols effectively.
- Collaborated with engineering teams to resolve equipment issues promptly.
Shift Manager
Burger King
10.2013 - 07.2016
- Enhanced efficiency during high-volume shifts by optimizing workflow processes.
- Ensured cleanliness and organization of work areas for positive dining experiences.
- Resolved escalated customer issues while upholding company values and standards.
- Facilitated training for new employees on policies and job responsibilities.
- Streamlined team integration by effectively training new staff members.
Crew Member
Burger King
03.2010 - 10.2013
- Enhanced guest satisfaction by providing exceptional customer service.
- Maintained food safety by efficiently operating kitchen equipment and adhering to hygiene standards.
- Trained new team members on procedures, fostering a collaborative work environment.
- Ensured safe workstations by implementing and upholding cleanliness standards.
Crew Member
McDonald's
12.2008 - 03.2010
- Enhanced customer loyalty by quickly resolving complaints and improving relationships.
- Consistently prepared food items to meet menu specifications and quality standards.
- Served customers efficiently at front counter and drive-thru, ensuring satisfaction.
- Accurately took orders and processed payments to streamline service operations.
- Collaborated with team members to maintain a clean and organized workspace.
Education
High School Diploma -
Rochester Community High School
Rochester, INSkills
- Decision-making
- Team leadership
- Verbal and written communication
- Customer service
- Staff training and development
Timeline
Utility Technician
Lau Industries
06.2025 - 12.2025
Shift Manager
Burger King
04.2025 - 06.2025
Packer
Frito Lay
09.2023 - 04.2025
Assistant Manager
Burger King
07.2022 - 08.2023
Grinding Operator
Myers Spring
07.2016 - 08.2022
Shift Manager
Burger King
10.2013 - 07.2016
Crew Member
Burger King
03.2010 - 10.2013
Crew Member
McDonald's
12.2008 - 03.2010
High School Diploma -
Rochester Community High School