Zachary Brown
Fishers
Summary
Dedicated college sophomore with strong customer service and communication skills. Experienced in fostering welcoming environments and ensuring patient comfort. Committed to delivering high-quality care and enhancing guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospital Volunteer
IU Health Arnett Hospital
West Lafayette
02.2026 - Current
- Assisted nursing staff with patient care and comfort needs.
- Organized and maintained supplies in the volunteer area for efficiency.
- Collaborated with team members to ensure a welcoming environment for patients.
- Followed safety protocols to maintain a clean and safe environment for all visitors.
- Organized patient rooms, restocked supplies, and tidied up common areas.
Host
Applebee's Neighborhood Grill & Bar
West Lafayette
10.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Coordinated waitlist during peak hours to optimize guest flow.
- Communicated effectively with servers and kitchen staff.
- Delivered exceptional customer service, contributing to positive guest experiences.
- Trained new hosts on operational procedures to ensure smooth service delivery.
Show Maintenance Crew
Ruoff Music Center
Noblesville
05.2025 - 08.2025
- Ensured cleanliness and order of concert venue facilities, enhancing guest experience.
- Assisted in setup and breakdown of event equipment and stages, facilitating seamless events.
- Operated cleaning equipment to uphold sanitation standards, contributing to a safe environment.
Senior Team Leader
Graeter's Ice Cream
Fishers
09.2022 - 08.2024
- Oversaw daily operations of department, ensuring adherence to high quality control standards.
- Developed and implemented training programs for staff on customer service and product knowledge standards.
- Addressed customer inquiries and complaints to enhance overall satisfaction levels.
- Coordinated inventory management to ensure stock availability and freshness.
Education
Bachelor of Science - Biomedical Health Sciences
Purdue University
West Lafayette, IN05-2028
High School Diploma -
Fishers High School
Fishers, IN05-2024
Skills
- Basic life support
- Customer service
- Service oriented
- Team collaboration
- Time management
- Interpersonal communication
Certification
Basic Life Support
Timeline
Hospital Volunteer
IU Health Arnett Hospital
02.2026 - Current
Host
Applebee's Neighborhood Grill & Bar
10.2025 - Current
Show Maintenance Crew
Ruoff Music Center
05.2025 - 08.2025
Senior Team Leader
Graeter's Ice Cream
09.2022 - 08.2024
Bachelor of Science - Biomedical Health Sciences
Purdue University
High School Diploma -
Fishers High School