Zachary Lynch
South Bend,South Bend
Summary
Reliable team player with integrity and a solid work ethic. Effective communicator with strong interpersonal, customer service and conflict resolution skills. Excellent multi-tasker with the ability to prioritize tasks, adapt to changing priorities, and execute tasks under adverse conditions or tight deadlines. Critical thinker with strong analytical, mathematical, and problem-solving skills. Team player, yet able to work independently and make prudent decisions. Creative in finding ways to handle situations or achieve desired outcomes. Technologically inclined.
Overview
8
8
years of professional experience
Work History
Server
Trinity Health
South Bend, IN
05.2023 - 03.2026
- Provided exceptional customer service by anticipating guest needs and preferences.
- Managed order accuracy through effective communication with kitchen staff and guests.
- Trained new servers on menu items, service standards, and operational procedures.
- Streamlined workflow processes to enhance table turnover and reduce wait times.
- Collaborated with team members to ensure smooth service during high-volume shifts.
- Implemented feedback mechanisms to improve guest satisfaction and dining experiences.
- Handled 14 tables at the same time occasionally 50 residents at once bringing their soups, salads, drinks, meals, and desserts to them while taking care of any special requests.
- Oversaw inventory management, ensuring availability of supplies for optimal service delivery.
- Coordinated special events, enhancing overall guest engagement and satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier/Stock Person
Big Lots
South Bend, IN
02.2023 - 10.2023
- Provided customer service via phone and in person
- Handled sales transactions
- Unloaded product delivery trucks
- Replenished inventory on shelves and applied price tags
- Loaded furniture in customer vehicles
- Trained new employees
- Prevented theft by remaining vigilant of activities within the store
- Handled cleaning of restrooms and trash removal
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable recommendations for purchases.
Cashier/Stock Person
Belmont Beverage
South Bend, IN
09.2021 - 01.2023
- Provided customer service
- Handled sales transactions, final nightly cash count and reconciliation, and cash drops at bank
- Replenished inventory on shelves and in coolers
- Trained new employees
- Served as trusted store key holder and performed store opening and closing activities
Cashier/Stock Person
Low Bob’s
South Bend, IN
07.2021 - 08.2022
- Provided customer service
- Handled sales transactions, final nightly cash count and reconciliation, and cash drops into store safe
- Replenished inventory on shelves and in coolers
- Trained new employees
- Served as trusted store key holder and performed store closing activities
- Handled cleaning of store showroom
Cashier/Stock Person
Blarney Stone
South Bend, IN
09.2020 - 06.2021
- Provided customer service
- Handled sales transactions, final nightly cash count and reconciliation, and cash drops into store safe
- Replenished inventory on shelves and in coolers
- Trained new employees
- Handled cleaning of store showroom, windows, bathrooms and outdoor entrance area
Inspection Prep Person
Maple Leaf Farms
South Bend, IN
09.2019 - 09.2020
- Loaded poultry onto the line for processing
- Prepared and presented poultry organs for USDA inspection
- Disposed of poultry deemed unfit by USDA
- Handled collection of all trash from Evisceration department
- Trained new employees
- Handled other duties as needed
Line Cook
McDonalds
South Bend, IN
01.2019 - 09.2019
- Served as grill and fryer cook, and also prepared breakfast items
- Handled sales transactions
- Filled orders for customers in the store and in the drive thru
- Handled cleaning of grills, seating room, and store windows
Construction Team Member
G & C Construction
South Bend, IN
02.2018 - 12.2018
- Handled construction of roofs, floors, walls and bathrooms
- Conducted repairs of damaged sheds and other outdoor constructs
- Knowledgeable of proper usage of all tools in the business
Education
High School Diploma -
Riley High School
South Bend, IN01.2015
Skills
- Cash Register
- Industrial Grill and Fryer
- Construction Tools
- MS Word, MS Excel, and Social media
- Cash handling
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- High volume dining
- Supply restocking
Timeline
Server
Trinity Health
05.2023 - 03.2026
Cashier/Stock Person
Big Lots
02.2023 - 10.2023
Cashier/Stock Person
Belmont Beverage
09.2021 - 01.2023
Cashier/Stock Person
Low Bob’s
07.2021 - 08.2022
Cashier/Stock Person
Blarney Stone
09.2020 - 06.2021
Inspection Prep Person
Maple Leaf Farms
09.2019 - 09.2020
Line Cook
McDonalds
01.2019 - 09.2019
Construction Team Member
G & C Construction
02.2018 - 12.2018
High School Diploma -
Riley High School