Zachary Sanderson
Anderson
Summary
Well-rounded Patient Access Supervisor with business degree and exceptional hospital background. Resolved diverse patient financial issues in regional hospital and now help lead a team of Patient Access Representatives. Part of a Patient Financial Experience project group spearheaded by our Revenue Cycle Vice President to focus on a better financial experience for the patient.
Overview
7
7
years of professional experience
Work History
Supervisor, Patient Access
Community Health Network
06.2021 - Current
- Helps manage 30+ associates in various areas of patient registration including Emergency, Surgery, OBGYN, and more
- Measures and monitors individuals progress towards performance goals
- Ensures compliance with protocols and set procedures
- Works in collaboration with clinical staff to ensure best practices are followed for a good patient experience
- Helps complete performance reviews based on key performance indicators
Financial Counselor
Community Hospital Anderson
06.2018 - Current
- Applied 500+ people for state-sponsored insurance coverage as a certified state navigator
- Assisted in the integration of Community Health Network and Anderson in relation to revenue cycle operations
- Managed $600,000+ in receivable accounts
- Educated patients on various financial matters and provided professional recommendations based on patient needs
Education
MBA - Business Administration
Anderson University
Anderson, IN05.2018
Bachelor of Arts - Business Administration
Anderson University
Anderson, IN05.2017
Skills
- Account Management
- New-hire recruitment, onboarding, and coaching
- Intentional relationship building
- Skilled in Microsoft Office, Kronos, and EPIC
- Creates and maintains productivity metrics/goals
- Insurance Company Knowledge
Timeline
Supervisor, Patient Access
Community Health Network
06.2021 - Current
Financial Counselor
Community Hospital Anderson
06.2018 - Current
MBA - Business Administration
Anderson University
Bachelor of Arts - Business Administration
Anderson University
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