Zachary Simoneaux
Bloomington
Summary
Accomplished Driver/Trainer Assistant and Sales Associate with a proven track record at Two Men And A Truck, excelling in customer service and team development. Enhanced sales and customer satisfaction through effective training, relationship building, and problem-solving skills. Recognized for professionalism and leadership, consistently driving team performance and exceeding sales goals.
Professional driver with solid experience in training and mentoring drivers. Proven track record of enhancing team efficiency and fostering collaborative environment. Strong problem-solving skills and adaptability to evolving requirements. Expertise in safety protocols, route planning, and vehicle maintenance. Highly dependable and focused on achieving high standards and results.
Overview
4
4
years of professional experience
Work History
Driver/Trainer Assistant
Two Men And A Truck
06.2022 - Current
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Taught drivers how to drive, shift and back up trucks.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Sales Associate
Dicks Sporting Goods
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Exercise Science
Hanover College
Hanover, IN04-2023
Skills
- Customer Service Skills
- Relationship building
- Payment processing
- Team development
- Staff training
- Product sales
- Problem-solving
- Customer complaint resolution
- Sales Enhancement
- Decision-making
- Attention to detail
- Team leadership
- Professionalism
Timeline
Driver/Trainer Assistant
Two Men And A Truck
06.2022 - Current
Sales Associate
Dicks Sporting Goods
06.2021 - 08.2022
No Degree - Exercise Science
Hanover College
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