Zackery Tucker
Albion,IN
Summary
Professional technician with strong background in road maintenance and repair. Skilled in diagnosing mechanical issues, performing preventative maintenance, and ensuring equipment operates efficiently. Known for effective teamwork, adaptability, and delivering reliable results. Adept at troubleshooting, problem-solving, and maintaining high standards of safety and quality.
Overview
13
13
years of professional experience
Work History
Road Technician
Hull Lift Truck
09.2023 - Current
- Minimized downtime for fleet clients through rapid diagnosis, repair, or replacement of faulty components as necessary.
- Enhanced safety by conducting thorough inspections of vehicles before and after service appointments.
- Contributed to a positive work environment by maintaining clean and organized service vehicles and equipment.
- Reduced response time by effectively prioritizing service calls based on urgency and location.
- Kept up-to-date with industry advancements through ongoing professional development opportunities such as workshops and seminars.
- Streamlined inventory management by accurately tracking parts usage and restocking as needed.
- Performed regular maintenance tasks for optimal vehicle performance and longevity.
- Improved vehicle uptime by promptly diagnosing and repairing various mechanical issues.
- Developed strong relationships with customers through clear communication and excellent problem-solving skills.
- Educated customers on proper vehicle care, resulting in fewer repeat issues and increased trust in services provided.
- Maintained detailed records of all services performed, ensuring accurate billing and warranty claims processing.
- Upheld company reputation by adhering to strict quality standards during all repair work.
- Collaborated with dispatch team to ensure timely arrival at job sites, minimizing customer wait times.
- Operated all heavy equipment properly according to employer safety specifications.
Maintenance Manager
Lippert Components
10.2011 - 09.2023
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Collaborated with other departments to verify completion of maintenance tasks.
- Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
GED -
Central Noble
Albion, IN05-1997
Skills
Machinery Operations
Analytical and critical thinking
Training and development
Stress tolerance
Work order management
Inspect completed work
Team supervision
Timeline
Road Technician
Hull Lift Truck
09.2023 - Current
Maintenance Manager
Lippert Components
10.2011 - 09.2023
GED -
Central Noble
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