Zaeem Farooq Khan
New Delhi
Summary
I'm an experienced sales and business professional with 7+ years of experience in healthcare and other technology enabled industries. I believe in delivering results through sales operations . team leadership and growth strategies. I'm known for my exceptional communication skills. effective negotiation, and deep market knowledge. I am an immensely valuable asset to any organization seeking growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager of Business Development and Sales
Etreluxe India Private Limited
Delhi
12.2023 - Current
- Developed and implemented strategies to increase luxury sales in store.
- Business generation from Architects and builders.
- Sales through Scanning
- Conducted market research activities to identify prospective customers and their needs.
- Established relationships with potential clients through cold calling and networking events.
- Managed client accounts by providing technical support and addressing customer inquiries promptly.
- Provided leadership support throughout the entire sales cycle from prospecting through closing of deals.
Manager (Growth)- Global Investor Relations
Agility Ventures Pvt Ltd
New Delhi
07.2023 - 11.2023
- Sales & Growth
- Fundraising
- Investor Onboarding
- Communication among the share holders
- Team Leadership / Management
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
City Head (Delhi NCR,Chandigarh,Chennai)
Glamyo Health ( Glamyo Technologies Pvt Ltd)
New Delhi
09.2022 - 07.2023
- Acquired skill of handling a team of 20+ people across different domains.
- Responsible for hiring & training team members including executives, Team Leaders,Doctors,Orthodontists etc.
- Overall P&L and people management.
- Played a crucial part and was thoroughly involved (a complete journey from start to ongoing) in establishing a new clinic business for the organization.
- Developed and implemented city-wide plans to improve services.
- Mitigated business risks by working closely with staff members and assessing performance.
- Created effective business plans to focus strategic decisions on long-term objectives.
Team Leader
Glamyo Health (Got promoted)
New Delhi
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Senior Business Analyst
Toothsi Makeo ( AMPA Orthodontics Pvt Ltd)
New Delhi
09.2021 - 09.2022
- Generate dental aligner sales through partnerships B2B and B2C.
- Door to Door selling / Cold calling
- Intra-Oral scanning.
- Ensured timely delivery of products and services as per the customer needs.
- Monitored competitors' activities in the market and reported to higher management.
- Organized promotional activities like roadshows, exhibitions to create brand awareness.
Collections Specialist
CRED ( Samavesh)
Gurugram
12.2020 - 07.2021
- Created and implemented strategies to reduce delinquency rates, improve customer service and increase collections.
- Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
- Developed relationships with debtors to encourage timely payments while providing excellent customer service.
Sales Supervisor
Forever Living Products Pvt Ltd
Chandigarh , J&K
12.2018 - 08.2020
- Acquisition of new clients.
- Developed and implemented sales strategies to increase customer base.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Customer Service Representative
Webric Technologies Pvt Ltd
Srinagar
05.2016 - 07.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Upselling
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
BBA - International Business
Chandigarh University
Mohali, Chandigarh07.2020
Skills
- Performance Management
- Business Administration
- Business Development
- Strategic Planning
- Business Planning
- Team Leadership
- Sales Techniques
- Negotiation
- Budget Control
- Data-driven decision making
- Sales presentations
- Competitive analysis
Certification
- Gold Medalist in Swimming. Dal cross / Re-cross.
- NCC winner (Represented my state J&K)
- Cross Country run 3 times runner up
- State Level Mountaineer
- State Level Sking Champion
Accomplishments
- Being Awarded as the only individual in Toothsi with zero refund and highest number of SOF % (Sales order forms)'
- Best Team Leader with highest revenue PAN India in Glamyo Dental.
- Chief of Coordinators for the events organized in my University.
- University sports captain for 3 years continously.
- School Band Captain for 1 year
Timeline
Manager of Business Development and Sales
Etreluxe India Private Limited
12.2023 - Current
Manager (Growth)- Global Investor Relations
Agility Ventures Pvt Ltd
07.2023 - 11.2023
City Head (Delhi NCR,Chandigarh,Chennai)
Glamyo Health ( Glamyo Technologies Pvt Ltd)
09.2022 - 07.2023
Senior Business Analyst
Toothsi Makeo ( AMPA Orthodontics Pvt Ltd)
09.2021 - 09.2022
Collections Specialist
CRED ( Samavesh)
12.2020 - 07.2021
Sales Supervisor
Forever Living Products Pvt Ltd
12.2018 - 08.2020
Customer Service Representative
Webric Technologies Pvt Ltd
05.2016 - 07.2017
Team Leader
Glamyo Health (Got promoted)
BBA - International Business
Chandigarh University
Similar Profiles
Vasuda KrishnamurthyVasuda Krishnamurthy
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Saurabh Kumar SinghSaurabh Kumar Singh
Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)
DEBAJIT HAZARIKADEBAJIT HAZARIKA
SENIOR ENGINEER-PRODUCT SUPPORT at GAINWELL COMMOSALES INDIA PRIVATE LIMITED (FORMERLY TRACTORS INDIA PRIVATE LIMITED)SENIOR ENGINEER-PRODUCT SUPPORT at GAINWELL COMMOSALES INDIA PRIVATE LIMITED (FORMERLY TRACTORS INDIA PRIVATE LIMITED)