Zafar Ahmed

Project Management Coordinator/Billing Officer

Cognizant Technology Solutions

Chennai

02.2011 - Current

Processed high volume of invoices in a timely manner, ensuring accuracy and completeness of all documentation.
Prepared checks for signature, including manual checks when necessary.
Created and sent invoices to customers in a timely manner.
Handled incoming calls from customers inquiring about their bills or payment status.
Provided customer service support to answer questions about billing procedures and policies.
Reconciled discrepancies between invoices and payments received.
Tracked customer payments and ensured timely collection of receivables.
Ensured accuracy of all data entries into the system.
Generated monthly statements for clients according to established guidelines.
Reconciled discrepancies between purchase orders and actual deliveries received from vendors.
Followed up with customers after completion of an order or service request.
Aligned department budget with company goals to achieve organizational growth.
Paid vendor invoices after researching and carefully reviewing documentation.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Check the validity of debit accounts
Collected deposits or payments and arranged for billing.
Reviewed and reconciled accounts payable, receivable, payroll and bank statement transactions.
Provided guidance and training to new staff members on Accounts Payable functions.
Received and recorded cash, checks and transfers.
Conducted periodic reviews of supplier accounts to ensure accuracy of account balances.
Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Prepared and processed payrolls.
Calculated billing charges, prepared and submitted claims to insurance companies.
Answered customer inquiries regarding billings, payments, account status.