ZAFAR RAZA
BUSINESS SALES MANAGER
Mumbra
Summary
An astute banking professional with more than 10 years of experience in Marketing and sales in various organizations in Mumbai. Well versed with efficiently handling all activities and maintaining Quality. Adept at working in high pressure environments with strict deadlines and multiple deliverables
Overview
13
13
years of professional experience
3
3
Languages
Work History
Business Sales Manager
Aavas Financiers Ltd
11.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
- Organized promotional events and interacted with community to increase sales volume.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built strong relationships with key clients, fostering long-term partnerships and repeat business.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Enhanced sales team performance by implementing effective training programs and coaching strategies.
- Streamlined sales processes to increase efficiency, resulting in higher revenue generation.
- Optimized resource allocation by regularly reviewing performance metrics and adjusting strategies accordingly.
- Managed a high-performing sales team, consistently achieving or surpassing quarterly targets.
Branch Manager
Bandhan Bank Ltd
05.2024 - 09.2024
- Meeting with clients and giving brief introduction about Bandhan home loan product.
- Handling customer queries by telephone or office visit.
- Attended training sessions For Bandhan bank product
- Meeting with clients and telling about product or services
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Consulted customers to boost product sales and services.
Senior Relationship Manager
Piramal Finance Sales And Services India Pvt Ltd
12.2022 - 04.2024
- Meeting with clients and giving brief introduction about Piramal home loan product.
- Handling customer queries by telephone or office visit.
- Attended training sessions For Piramal product
- Meeting with clients and telling about product or services
Customer Relationship Officer, Home Loan,LAP
HDFC Sales Pvt Ltd
01.2019 - 11.2019
- Meeting with clients and giving brief introduction about Hdfc home loan product.
- Handling customer queries by telephone or office visit.
- Attended training sessions For Hdfc product, Meeting with clients and telling about product or services.
Team Leader
LoansMudra Financial Services
05.2017 - 12.2018
- Company Overview: It is a DSA channel
- Achieving growth and sales target by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands companies’ revenue and ensures its strong presence
- Managing recruitment, objectives setting, training and managing the sales staff
- Assess local market conditions and identify current and prospective sales opportunities.
Sr. Sales Executive
Andromeda Sales & Distribution Pvt Ltd
03.2016 - 04.2017
- Company Overview: It is a corporate DSA channel
- Designing and implementing a strategic sales plan that expands companies’ revenue and ensure its strong presence
- Assess local market conditions and identify current and prospective sales opportunities
- Develop forecasts, financial objectives, and business plans
- To see end to end process of sales
Sr. Sales Executive, Retail Asset Products, Personal Loan and Business Loan
ICICI BANK LIMITED (Payroll of I-Process Services India Pvt Ltd)
12.2014 - 10.2015
- New Customer Acquisition through a branches
- Responsible for setting up a process for target achievement and consistent growth
- Ensuring smooth processing of loan applications with minimum TAT
- Providing post disbursal support to customers
- Providing product training to sales team and branch teams regularly to ensure everyone remains updated on policy changes
- Creating accountability and commitment to achievement of targets by maintaining transparency across different hierarchies
- Launching regional contests for Branch Employees showcasing good performance and promoting sales
- Organizing corporate activities in collaboration with Salary Team
- Organizing and conducting various marketing activities like Branch/ATM interaction, various Society Activities, Paper leaflet distribution, Reference Drive, Loan Mela, etc. for providing points of interaction to increase sales
- Ensuring all customer interactions are strictly carried out in accordance with policies and guidelines set by organization
Corporate Executive
Andromeda Sales & Distribution Pvt Ltd
03.2013 - 11.2014
- Company Overview: It is a corporate DSA channel
- Designing and implementing a strategic sales plan that expands companies revenue and ensures its strong presence
- Assess local market conditions and identify current and prospective sales opportunities
- Develop forecasts, financial objectives and business plans
- To see end to end process of sales.
Education
B.SC -
Avadh University
Faizabad07-2008
Skills
MS Office (Word and Excel)
Disclaimer
Fathers Name: Kazim Raza Permanent Address: 14,Shahna mau,post-sikander pur,Akberpur pur,Ambedkar Nagar,U.P.224186 Marital Status: Married Nationality: Indian Languages Known: English, Urdu, Hindi. Date of Birth: 1987-01-01
Timeline
Business Sales Manager
Aavas Financiers Ltd
11.2024 - Current
Branch Manager
Bandhan Bank Ltd
05.2024 - 09.2024
Senior Relationship Manager
Piramal Finance Sales And Services India Pvt Ltd
12.2022 - 04.2024
Customer Relationship Officer, Home Loan,LAP
HDFC Sales Pvt Ltd
01.2019 - 11.2019
Team Leader
LoansMudra Financial Services
05.2017 - 12.2018
Sr. Sales Executive
Andromeda Sales & Distribution Pvt Ltd
03.2016 - 04.2017
Sr. Sales Executive, Retail Asset Products, Personal Loan and Business Loan
ICICI BANK LIMITED (Payroll of I-Process Services India Pvt Ltd)
12.2014 - 10.2015
Corporate Executive
Andromeda Sales & Distribution Pvt Ltd
03.2013 - 11.2014
B.SC -
Avadh University
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