Zafar Shaik

Client - Assa Abloy

• Support Users on Finance, and Trade and Logistics, Service module.
• Handling Support issues.
• Handling client interactions to get issues clarified.
• Interaction with the developers.
• Executing the Test cases.
• Change request handled.

• Support Users on Finance, and Trade and Logistics, Service module
• Handling Support issues
• Handling client interactions to get issues clarified
• Interaction with the developers
• Executing the Test cases
• Change request handled.

Client - Cement Product Industry (CPI) (AX 2012 R3) (Saudi Arabia)

• Participated in client's requirement gathering and prepared FRD
• GAP/FIT analysis
• Preparation of Functional design document for extensions identified
• Coordinating with technical team for the development related activities
• User Training
• Application Testing and User Acceptance Test
• Data Migration
• Responsible for smooth go-live support
• Handling Post go-live Support issues.

Client - Canar Office Systems (AX 2012) (Saudi Arabia)

( March 2013 to April 2015 )

• Requirement gathering: Gathering the requirements from client related to Trade & Logistics module.
• Participated in client's requirement gathering and prepared FRD
• GAP/FIT analysis
• Preparation of Functional design document for extensions identified
• Coordinating with technical team for the development related activities
• User Training
• Application Testing and User Acceptance Test
• Data Migration
• Responsible for smooth go-live support
• Handling Post go-live Support issues.
• Change request handled

Client - TUV NORD (AX-2012) ( May 2012 to Feb 2013 )

1.TUV-ME (Dubai)

2.FAHSS-TUV (Saudi Arabia)

• Requirement gathering: Gathering the requirements from client related to Trade & Logistics module.
• Performing Business cycles analysis (Fit-Gap).
• Mapping business cycles into MS Dynamics AX and Preparing Functional design.
• Prepared Functional requirement document (FRD), GAP-FIT analysis document, Test cases.
• Assisted in Training the users on features and benefits of Dynamics AX solution.
• Prepared and tested the UAT scripts and scenarios of the business processes involved in Finance and Trade and Logistics module.

Client - Motabaqah (AX 2009) (Saudi Arabia) – Off Site ( From March 2014 to May 2014)

• Employees setup (Salary, Leaves, Benefits, Deductions and End of Service)
• Payrun process
• Correction of calculation of leaves
• Imported all the correct Leave balances
• End of service payment
• Leave Settlement calculation and setup
• Employee loans and Advances setup

Client - ITS2 (IT Security Training & Solutions) (AX2009) (Support) - Saudi Arabia – On Site (March 2014 to May 2014 )

• Employee and Dependants Data Import.
• Employees setup (Salary, Leaves, Benefits, Deductions and End of Service)
• Payrun process
• Calculation of the Vacation per day rate
• Designed a new report same as Vacation value accrual and added Business financial dimension to filter the report.
• Added a Journal to post the Vacation Value Accrual
• Designed a new report for payment information with bank details.
• End of service payment

• Quality Assurance (Smart phones & Tablets), S.A
• Is a video game developer and publisher headquartered in Paris, France
• The company also has subsidiaries in 28 countries around the world
• They primarily create games for mobile phone handsets and tablets equipped with Android, Bada, BlackBerry sOS, BlackBerry 10,BREW, iOS, Java, Symbian OS and Windows Phone, Microsoft Windows Windows RT
• Gameloft also develops games for dedicated games consoles such as the Nintendo 3DS, Nintendo DS, Sony PlayStation 3, PlayStation Portable, PlayStation Vita, Wii and Xbox 360, as well as other platforms including HTML 5, Mac OS X, set-top box and WebOS
• Zafar Shaik