ZAHEER ABBAS HASAN SHAIKH

Major Responsibilities

LINUX

• Installation, Configuration, and Management of Linux Server in RHEL 6/7X.
• Linux server's configurations like DNS, Apache web server, NFS, FTP, Mail server.
• Managing LVM.
• Troubleshooting and Patch Management of Linux servers.

VMWARE Workspace ONE

• Support/Implementation of VMware Workspace ONE MDM Solution for 300+ Users at Cosmos Bank.

CITRIX

• Designing and implementing a proactive monitoring strategy for the Citrix environment.
• Administration of Citrix XenApp, XenDesktop, and Citrix VPN Gateway.
• Configuring various Citrix components like XenDesktop, XenApp, Citrix Netscaler, and Provisioning Servers.
• Configuring and troubleshooting of Citrix and Windows Servers.
• Deployment of on-demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations.
• Implementation of Storefront for remote and local clients to obtain their applications/desktops.
• Publishing Applications, Creating and managing catalogs, delivery groups.
• Working experience on Citrix Access Gateway, Citrix Application delivery solutions, Web Interface configuration, and Citrix Licensing.
• Implemented a virtual desktop environment using Citrix XenDesktop 7.x with all integrated components such as Provisioning Server, Active Directory, SQL Server, and Licensing server.
• Creating Citrix Netscaler Gateway policy, Publish application as per business need.
• Identifying Pre-installation Requirements and setting up the Infrastructure.
• Configuring and Troubleshooting Citrix client set up, Licensing, Load balancing, User Policy management, Printer management.
• Good Knowledge of Windows Server, 2008 R2, 2012 R2 /2016 servers and good hands-on Experience on Active Directory, DHCP, DNS, Windows deployment, OU, Client profiles, GPO, and Terminal Services (Remote Desktop).
• Knowledge of Configuration of Citrix server policies, Load Management, and Printers in the Farm.
• Good knowledge of Patching and Software Upgrades.
• Executions of change activities, client interaction, maintain SLA for the project, tasks & tickets as per client requirements.

Symantec (SEPM)

• Managing SEPM console/Endpoints for around 13000+ users at SBILIFE Navi Mumbai.

TrendMicro Apex One

• Implementing Service Gateway and migrating 1200 endpoints from On Premise to Saas at JP Parsik Bank.

• Managing LAN/WAN Administration.
• Inventory & Call Report Management.
• Managing Servers like Authentication Server, Mail Server, Application Servers.

• Inventory & Call Report Management.
• Centralize Email ID creation/deletion & Mail Server support for all locations.
• Implementation & Support for Backup Software at all the locations.
• Managing LAN/WAN Administration

Different Projects Handled in Wysetek:

• IT Infrastructure handled of Deccan Odyssey Luxuries Train which is hired by Cox & Kings.

• Operations & Service Delivery
• Follow the complete ITSM Process (Incident Management, Change Management, Problem Management)
• Implementing best practices/processes for the IT operations.
• Understand & maintaining all the Security standards of customer
• Ensure the entire Escalation matrix is followed properly
• Analyzing Incident, Change & Problem tickets and providing status on daily and weekly status calls
• Proactively communicate with Team members, about major issues.
• Coordination with various vendors & Internal IT team for successful implementation of projects.

Major Responsibilities

• Managing LAN/WAN Administration
• Managing Servers like Authentication Server, Mail Server, Application Servers.
• Taking Backups of All Critical Servers & Sending backup tapes to other locations for the Disaster Recovery purpose.
• Implementation of different Security policies for the organization.
• Centralize Email ID creation/deletion & Mail Server support for all locations.
• Implementation & Support for Backup Software at all the locations.
• Management of Intranet Site as well as FTP Server.
• Inventory & Call Report Management.