Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Zahid Anwar

Zahid Anwar

Lucknow

Summary

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

Work History

Supervisor Manager

Forever Living products International
Lucknow
  • Created new strategies for improving customer service standards within the organization.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.

Sales Executive

Balsara Hygiene Products
Lucknow
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Attended industry events to build relationships with key contacts in the field.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Created brochures and newsletters to promote products or services.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Presented product demonstrations at trade shows, conferences, and other events.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Used cold calling and networking to sell products and services.
  • Developed and implemented strategic sales plans to achieve corporate objectives.

Education

Bachelor of Commerce - Commerce

Lucknow University
Lucknow, UP
03-1996

Skills

  • Staff Management
  • Data Analytics
  • Process Improvement
  • Strategic Planning
  • Operations Management
  • Business Development

Affiliations

  • Conducted Seminars
  • Conducted Client and customer Meetings

Languages

Hindi
First Language
English
Beginner
A1
Urdu
Beginner
A1

Timeline

Supervisor Manager

Forever Living products International

Sales Executive

Balsara Hygiene Products

Bachelor of Commerce - Commerce

Lucknow University
Zahid Anwar