Zahir Shaikh

Dynamic & result-oriented professional with 17+ years of rich experience in the area of Service Delivery, Transformation, Solution Designing, Transitions, Quality, & Process Excellence in Outsourcing for F&A – P2P, O2C and R2R.

Excellent working with multiple domains such as Manufacturing, Retail, Telecommunication, Service, IT, Agriculture, Work force solutions, and Insurance industries Skilled in P&L Management, Service Delivery, Shared Service Advisory, Operational Excellence, Business Process Transformation, Large Complex Transition as well as FP&A, Working Capital Management, ERP Implementation An astute performer with proven expertise in devising and effectuating policies aimed at ensuring smooth running of Operations, Process Transition, Execution and Project Management Successfully undertaken several IT leadership and management roles in the areas of Delivery & Presales – with a strong focus on people, process and technology management Built and led large teams to stabilize and transform operations, deliver sustainable business growth and improve profitability Fruitfully deliver to hard savings of 429 Million USD worth value as Business Value Additions by re-engineering scores of business processes, increased productivity by 100% in FP&A, 40 % in P2P, & 25 % in O2C Gained Global Exposure by visiting 8 countries for Due Diligence, Transition, Transformation workshop, business review and strategy/management consulting A self-motivated and high growth professional with rich experience in supporting businesses, mentoring teams, and working with global teams Successfully managed large-scale client programs focused on business growth, technology advancement and process improvement across functions on key organization initiatives Capable of handling multiple jobs simultaneously, remains composed under pressure and drives to meet deadlines An effective communicator with excellent leadership, management skill and strong analytical, problem solving and organizational abilities

• Lean Six Sigma Certified / Lean Six Sigma Green Belt
• Six Sigma Certified / Green Belt

• Gained award by World's largest agriculture client for successful and smooth transition of AP Accounting in 2016
• Successfully achieved and delivered 429 million USD worth of BVA (Business Value Addition)
• Effectively implemented touchless and 100 % Automated FP&A process having 70 monthly dashboards/reports
• Initiated, driven and implemented 20 processes through RPA (UiPath)

• Driven and implemented the Automation projects through RPA in 2018 which has resulted into gaining the confidence of customer for another term and cost optimization. Automation opportunities were identified and executed for 5 processes in P2P and FP&A with partner alliance RPA.
• Identified, driven and executed the Process improvement project in 2021-2022 to reduce the language dependency and optimize the near shore MP cost using the language conversion tool.
• Vendor Reconciliation project in 2016 to achieve FTE savings

• Achieved and delivered $ 429 Million worth of Business Value Additions to the customer
• Fruitfully delivering services for 15 countries
• Awarded as Contextual Master by TCS in 2021
• Awarded by World's largest agriculture client for successful and smooth transition of AP Accounting in 2016
• Received WNS CEO's award of leadership excellence in 2008