ZAID ALAM
Summary
Dynamic sales leader with a proven track record at AXIS BANK LTD, excelling in sales strategy and market analysis. Expert in developing high-performing teams through effective training and performance assessment. Successfully identified growth opportunities, driving business development initiatives that enhanced customer engagement and retention.
Overview
10
10
years of professional experience
Work History
Sales Manager (TL)
AXIS BANK LTD (QUESS PAYROL)
Mumbai
10.2021 - Current
- Trained and mentored team members on sales techniques and product knowledge, leading to improved team performance.
- Developed sales strategies that increased customer engagement and retention.
- Analyzed market trends to identify new business opportunities for growth.
- Collaborated with marketing teams to create targeted promotional campaigns for banking products, boosting visibility and interest.
- Conducted regular performance reviews to assess team productivity and effectiveness.
Branch Head
Leaf Affordable Housing Finance Ltd
Mumbai
02.2020 - 08.2021
- Led branch operations to ensure compliance with housing finance regulations.
- Managed loan processing and approval workflows, ensuring timely delivery for diverse client applications.
- Coordinated staff training programs to improve customer service skills and satisfaction.
Team Leader
Square Capital Advisory Services Ltd
Mumbai
09.2018 - 01.2020
- Led team to develop and implement tailored financial strategies for diverse clients, enhancing overall client satisfaction.
- Coordinated project timelines and deliverables across departments, ensuring alignment and timely completion of projects.
- Mentored junior staff in client relationship management, improving service delivery and client engagement.
Sr. Business Development Manager
Suryoday Small Finance Bank Ltd
Mumbai
07.2016 - 03.2018
- Developed strategic partnerships that expanded service offerings and increased market reach.
- Conducted market analysis that identified growth opportunities and informed competitive strategy.
- Led cross-functional teams to successfully implement business development initiatives.
Education
KATRAS COLLEGE KATRASGHARH
Dhanbad Jharkhand Skills
- Sales strategy
- Sales forecasting
- Business development
- Market analysis
- Promotional campaign coordination
- Performance assessment
- Team training
- Time management
- Problem solving
CUST
Meeting Room
Languages
English
Elementary
A2
Hindi
Advanced
C1
Marathi
Intermediate
B1
Timeline
Sales Manager (TL)
AXIS BANK LTD (QUESS PAYROL)
10.2021 - Current
Branch Head
Leaf Affordable Housing Finance Ltd
02.2020 - 08.2021
Team Leader
Square Capital Advisory Services Ltd
09.2018 - 01.2020
Sr. Business Development Manager
Suryoday Small Finance Bank Ltd
07.2016 - 03.2018
KATRAS COLLEGE KATRASGHARH