Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Team Lead - Sort Center
Amazon Transportation Services pvt ltd.
Ahmedabad
10.2020 - Current
Independently managed Amazon's airport sort-center warehouse where-in air shipments were handled by leading team of 25 associates.
Showcased active stakeholder management during contingencies related to mechanical failure, delay vehicles & natural calamities with minimal impact on operations.
Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Increased the Core throughput of sortation layout by 20% & reducing operations costs by 0.5%
Supply Chain Specialist
Sophos Ltd
Ahmedabad
08.2016 - 10.2020
Perform transactions in SAP related to material inward/outward and stock flow.
Coordinating with warehouse managers to resolve issues related to inbound/outbound operations, material planning and stock transfers.
Perform stock reconciliation of SAP stock vs physical stock across various distributors.
Maintaining error logs of warehouse to find out areas of improvements and addressing them on weekly calls and improved outbound SLA to 98%
Attending to various customer queries on emails and resolving them in SLA of
Completely managed the end-to-end supply chain of secondary product line from stock forecasting, shipping and RMA operations.
Liaising with forwarders and assign different forwarders based on cost effectiveness and service levels.
Tracking & monitoring shipments on DAP/DDP terms until delivery to end-customer.
Invoice verifications from supply chain vendors and assisting accounts payable team with PO creation and GRN in SAP.
Creating daily reports for senior management team highlighting operational summary and challenges.
Education
Masters in Business Administration - Logistics & Supply Chain Management
B.K. School of Business Management
Ahmedabad
06.2014 - 07.2016
Skills
MS Excel advancedundefined
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 100+ ground staff members.
Timeline
Team Lead - Sort Center
Amazon Transportation Services pvt ltd.
10.2020 - Current
Supply Chain Specialist
Sophos Ltd
08.2016 - 10.2020
Masters in Business Administration - Logistics & Supply Chain Management
B.K. School of Business Management
06.2014 - 07.2016
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