Zaid Khan

Ahmednagar

Summary

Dynamic Retail Sales Manager with a proven track record at Katewala Collection, excelling in customer engagement and team leadership. Achieved significant sales growth through strategic planning and effective sales training, while fostering a high-performance culture. Adept at market trend analysis and operations management, driving exceptional customer satisfaction and team motivation.

Work History

Katewala Collection

Retail Sales Manager

Job overview

Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Managed day-to-day staffing and handled scheduling for all store employees.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maintained company's visual merchandise standards through general housekeeping and planograms.
Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments.
Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
Managed store budget effectively, ensuring expenses stayed within predetermined limits while maintaining a high level of customer satisfaction.
Boosted sales performance by implementing effective visual merchandising and store layouts.
Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

Ahmednagar College
Ahmednagar

High School from Computers

06.2009

Skills

Customer service
Cash handling
Sales team leadership
Customer engagement
Decision-making
Critical thinking
Team supervision
Store opening and closing
Team building
Strategic planning
Market research
Interpersonal skills
Sales training
Professionalism
Sales process
B to B sales
Market trend analysis
Sales strategy
Product knowledge
Business development and planning
Adaptability
Staff training and development
Operations management
Detail-oriented
Reliability
Problem-solving aptitude
Client relationship management

Active listening
Verbal and written communication
Sales presentations
Effective communication
Team collaboration
Rapport and relationship building
Time management abilities
Self motivation
Adaptability and flexibility
Attention to detail
Team leadership
Organizational skills
Team motivation
Excellent communication
Sales targeting
Multitasking Abilities
Multitasking
Time management
Problem-solving abilities
Problem-solving
Sales operations
Teamwork and collaboration
Teamwork
Driven work ethic
Cycle count audits
Scheduling employees
Floor oversight

Languages

English

Upper intermediate (B2)

Timeline

Retail Sales Manager

Katewala Collection

Ahmednagar College

High School from Computers

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