Zaidie Syed

• Leading the Supply Chain Management function with strategic oversight and operational guidance
• Devised and implemented overall supply chain strategy focused on process efficiency and cost optimization
• Contribute to senior management strategic direction as active team member
• Established and tracked key performance metrics for supply chain efficiency and effectiveness
• Built and nurtured strategic supplier partnerships with robust SLA negotiations and rate structures
• Oversee end-to-end supply chain operations including procurement, logistics, inventory management, and distribution
• Ensure timely and cost-effective delivery of goods to meet customer demands
• Implement best practices for demand forecasting, production planning, and order fulfillment
• Maintain comprehensive documentation for all functional operations
• Oversee risk management strategies to mitigate supply chain disruptions
• Conduct periodic audits of operational performance and maintain desired service levels
• Develop and manage supply chain budget with optimal resource allocation
• Implement cost control strategies including contract optimization and inventory optimization
• Lead, mentor, and develop high-performing supply chain teams
• Foster collaborative and innovative work culture
• Conduct performance assessments and facilitate professional development

• Delivered comprehensive consulting services for supply chain transformation
• Provided consulting expertise to one of the largest Pharmaceutical CRDMOs on supply chain transformation and EBITDA improvement initiatives
• Designed and implemented Sales & Operations Planning (S&OP) process across multiple geographic sites
• Identified and executed cost reduction and efficiency improvement opportunities

• Established supply chain function from inception and scaled to high maturity level
• Led supply chain for India operations and drove team development through 0-to-1-to-10 growth journey
• Developed robust processes achieving highest S&OP maturity across Asian OpCos (Ranked 7th Globally)
• Led functional areas: S&OP, IBP O9 implementation, Demand and Supply Planning, Logistics (Domestic & International EXIM), Customer Service, and Warehousing

• Designed and executed enterprise planning transformation for USD $500M business with 700+ SKUs
• Led design, implementation, and rollout of Kinaxis IBP platform for Demand Planning, Distribution (Truck Load Builder), S&OP, and Financial Integration modules
• Ensured seamless system integration and master data hygiene across SAP S/4HANA and Kinaxis
• Created automated tools identifying master data deviations, ensuring near-perfect system accuracy
• Supported organizational-wide adoption and user training
• Spearheaded S&OP process leadership across business units with annual revenue of USD $500 Million
• Collaborated with Sales & Marketing, Finance, and Production teams to align supply and demand with business goals
• Monitored and reported supply chain KPIs to CXO leadership on monthly basis
• Conducted Latest estimate (LE) evaluation tracking for rolling 4-quarter periods, identifying opportunities at category and SKU level
• Led demand forecasting incorporating trend, seasonality, budget allocation, promotional activities, and market factors
• Maintained forecast accuracy (MAPE) of 85% and 81% at M-1 and M-3 levels even during COVID-19 pandemic (FY22)
• Developed rolling 12-month demand forecasts at Category & Fulfillment Area (C&FA) and SKU level
• Analyzed and optimized KPIs including Supply Gap, Opening Inventory, OTIF, and Forecast Accuracy
• Designed and implemented Truck Load Builder (TLB) in Kinaxis for optimized inventory distribution across 19 fulfillment centers
• Segmented C&FAs and SKUs by order size, material type, and OTIF performance; designed customer-specific service models
• Maintained Minimum Inventory, Safety Stocks, and Seasonal Stock levels with optimized cycle inventory
• Achieved OTIF of >98%, Fill Rate of 99.5% with 35-day Target Service Level (TSL) and minimal supply gaps
• Developed Excel-based OTIF and Risk-Inventory evaluation reports identifying specific C&FAs and SKUs requiring intervention
• Implemented actions to improve inventory metrics and minimize write-offs
• Ensured timely and accurate master data updates in Kinaxis and SAP S/4HANA platforms
• Created automated deviation tracking tools reducing evaluation time and maintaining system hygiene

Managed production operations in EPC business within hydrocarbon upstream sector.

Executed project priorities to align with schedule and quality standards.

Scheduled and sequenced tasks considering material availability and resource constraints.