Detail-oriented Trust & Safety Associate with over 3 years of experience in risk assessment, incident investigation, and compliance within MNC environments. Proven ability to enhance safety operations, drive regulatory compliance, and deliver measurable improvements. Adept at emergency response planning, incident reporting, and training teams to uphold safety standards. Seeking a position in financial services where strong analytical, reporting, and stakeholder-management skills can contribute to operational integrity and client trust.
Audited compliance with internal safety and regulatory standards, reducing incident rates by 97% through proactive inspections and risk mitigation.
Led investigation of operational incidents, analyzing root causes and coordinating corrective actions with cross-functional teams.
Delivered training modules on incident reporting, emergency response, and regulatory compliance to 100+ staff.
Prepared and submitted detailed incident reports, dashboards, and metrics to senior leadership.
Collaborated on continuous improvement initiatives, enhancing process reliability and control effectiveness.
Problem Solving
Repeatedly highlighted at company town halls for workflow improvement suggestions that enhanced operational efficiency
Identification of Payment Scams