Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
Generic
Zakir Hussain Sirajudeen

Zakir Hussain Sirajudeen

IT Infra
Chennai,Tamil Nadu

Summary

Profile

Technically sophisticated and business-savvy management professional with a pioneering career reflecting strong leadership qualifications coupled with “hands-on” IS and IT infra expertise. Maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Managed complex technical projects cost saving and competitiveness.

Expertise

· Building a high performing team culture within the teams and encouraging individuals to strive for performance improvement

· Working with the team in which I am a major actor in project decision making and implementation

· Operating in accordance with SLA defined in a way that IT Infrastructure provides resources to meet Division projects

· Communicating the business objectives, plans, budgets and performance expectations in order to maximize the individual and collective contributions

· Promoting effective use of best practices

· Prepare and follows-up on expense and capital budgets

· Negotiate service contracts with suppliers

· Implement process for performance management and continuous improvement against established key performance indicators

· Recruit, provide leadership and management of a high-performance team of hands-on and remote team

· Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery

· Providing strategic and tactical planning, development, evaluation, and coordination of the information systems

· Directing the strategy, implementation and the management and support of company-wide Network, Data Centers and Hosted and Cloud Systems

· Measuring and improving key performance indicators of IT Infrastructure technologies, capacities, project completion, and problem resolution

· Capacity planning of the enterprise’s data center facilities, server, networking, storage, and backup infrastructure and support.

· Work with supporting organizations to ensure positive communication flow, definition of tasks and continued process improvements

· Coordinating with other departments on projects and O&M tasks

· Work cross-organizationally and with the business to maintain and improve disaster recovery plans

· Managing the IT Service Desk and associated Desktop Support team providing timely troubleshooting of user PC issues. This includes maintaining desktop standards, responding to software install requests, and communicating team performance on a daily/monthly basis

· Providing technical expertise on considerations for moving systems to the cloud, potential security risk, required security controls

· Working closely with engineering teams, influencing the adoption / adherence of security best practices, the creation / maintenance of security policy, standards, and guidelines.

· Maintaining expertise in the areas utilizing clinical applications and makes IT&S business recommendations and decisions that support complex, system-wide business processes.

· Developing comprehensive information security program and Risk management program.

Key Technical Expertise

· Advanced Windows Server Technologies

· Advanced Networking - Cisco Networking, Palo Alto Firewalls

· Cloud Technologies - Advanced AWS Solution Expert, Azure, O365

· Endpoint Solutions - EPS, EDR, DLP, Full disk Encryption

Overview

23
23
years of professional experience
3
3
years of post-secondary education
2
2
Certificates

Work History

Assistant General Manager IT

AGS Health PVT Limited
Chennai
04.2022 - Current
  • Spearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety
  • KEY PROJECTS & ACHIEVEMENTS
  • Implemented standard ISO 27001/9001 HIPPA & SOC policies to ensure always ready for any Audit or disaster recovery
  • Implemented organizations cyber security program and aligning with business objectives
  • Managing business continuity and disaster recovery
  • Developing and understanding all testing necessary for a successful DR execution
  • Directed design and installation of the complete LAN/WAN infrastructure
  • Utilized state-of-the-art technologies to provide network connectivity of disparate Intranet Portals, Windows 2008, 2012,2016,2019
  • Cent OS and PC systems
  • Cost savings through aggressive negotiation of contracts and pricing on a budgeted for hardware/software purchases and consulting services
  • Decreased inventory, application pricing, and licensing expenses by establishing standardization for applications, PC desktops, and networking systems
  • Implemented the Enterprise solution of DLP and Encryption for Roaming Device
  • Implemented one of its kind of Wireless infrastructure with Cisco Miraki
  • Implemented SSO (Single Sign On) across organization on all the hardware devices and software applications
  • Migrated Leaders and above in O365 from internal email server having a hybrid setup on email servers in organization with SSO (ADFS 2015) and migrated to Azure AD connect (2020)
  • Migrated On-Prem Servers and Applications to AWS Cloud within short span of time with all the required security measures
  • Supporting 10000+ employees to smoothly shift to work from home with all security measures and lockdown of system during Pandemic
  • Supported Acquisition of a company EZDI from IT stand point (2021)
  • Prepared plan of actions for Acquisition of a company Project 4 (Availity) (2023)
  • Migrated 10000 users from third party Mail Server (Netcore) to Office 365 in short span of time (2023)
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Resolved problems promptly to elevate customer approval.

Senior Manager, IT

AGS Health Pvt Ltd
Chennai
10.2020 - 03.2022
  • Resolved problems promptly to elevate customer approval.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Handled cash accurately and prepared deposits.

Manager, IT

AGS Health Pvt Ltd
Chennai
10.2018 - 09.2020
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.

Assistant Manager, IT

Ags health Pvt Ltd
Chennai
04.2016 - 09.2018
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

IT Supervisor

Ags Health Pvt Ltd
Chennai
10.2013 - 03.2016
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Understood key product management roadmap objectives and requirements to develop product technology strategy.

IT Team Leader

Ags Health Pvt Ltd
Chennai
01.2011 - 09.2013
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

IT Senior Engineer

Ajuba Solutions PVT Limited
Chennai
11.2006 - 09.2011
  • Recruited to provide support to Operations and coordinate with US clients to resolve their issues in given
  • SLA
  • Scope of position is expansive and includes full design, installation, engineering, implementation, support, training, administration, and management authority for:
  • LAN/WAN Network Services
  • PC Desktop Systems
  • 24x7 Data Center Computer Operations
  • Applications Systems
  • Windows System Administration
  • Help Desk Operations
  • KEY PROJECTS & ACHIEVEMENTS
  • Did the migration from Norton Antimalware to Symantec Endpoint protection and managed it
  • Implemented Linux based Email server (Netcore Solutions) and managed it
  • Led the service redesign and roll out of the IT infrastructure in corporate office to improve manageability of network
  • Managed all the Backup jobs

Customer Support Engineer

Origin Infosys, Ajuba Solutions
Chennai
10.2005 - 10.2006
  • Microsoft Windows 2000 & 2003 server administration
  • NAV Server Installation and Administration
  • Creation of Users & Workgroups
  • Configuring Mail Clients using Outlook
  • Data Backup through DDS, LTO devices
  • Providing Desktop support for End users

Senior Hardware Engineer

Brilliant Tutorials
Chennai
04.2004 - 02.2005
  • Maintain servers, Networks and windows 2000 and XP clients
  • Installing new software based on the associates need
  • Allocating and installing of workstations with required software
  • Taking backup.

Hardware ENGINEER

Zen Systems & Maintenance PVT Ltd
Chennai
04.2000 - 03.2004
  • Maintaining Hardware & Printers
  • Installing of OS & Software
  • Maintained the virus free network by updating Antivirus signatures in Desktops
  • Support to AMC Calls
  • Installing, Configuring & Troubleshooting Mails, OS, Virus and Printers
  • Maintaining and Troubleshooting of LAN connections.

Education

Bachelor of Science - Electronics Science

New College , University of Madras
Chennai India
07.1996 - 05.1999

Skills

    Team leadership expertise

undefined

Accomplishments

AWS Training Course completed

  • Architecting on AWS
  • Systems Operations on AWS
  • Security Engineering on AWS
  • ADCHM - Advanced Diploma in Hardware and Networking Maintenance
  • Red Hat Linux in STG
  • Achieved recognition as the highest scorer in Management Essential Program conducted for 1 year in AGS Health
  • Key Technical Expertise
  • Advanced Windows Server Technologies
  • Advanced Networking - Cisco Networking, Palo Alto Firewalls
  • Cloud Technologies - Advanced AWS Solution Expert, Azure, O365
  • Endpoint Solutions - EPS, EDR, DLP, Full disk Encryption

Certification

70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Assistant General Manager IT

AGS Health PVT Limited
04.2022 - Current

Senior Manager, IT

AGS Health Pvt Ltd
10.2020 - 03.2022

Manager, IT

AGS Health Pvt Ltd
10.2018 - 09.2020

Assistant Manager, IT

Ags health Pvt Ltd
04.2016 - 09.2018

IT Supervisor

Ags Health Pvt Ltd
10.2013 - 03.2016

IT Team Leader

Ags Health Pvt Ltd
01.2011 - 09.2013

IT Senior Engineer

Ajuba Solutions PVT Limited
11.2006 - 09.2011

Customer Support Engineer

Origin Infosys, Ajuba Solutions
10.2005 - 10.2006

70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment

08-2005

70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional

11-2004

Senior Hardware Engineer

Brilliant Tutorials
04.2004 - 02.2005

Hardware ENGINEER

Zen Systems & Maintenance PVT Ltd
04.2000 - 03.2004

Bachelor of Science - Electronics Science

New College , University of Madras
07.1996 - 05.1999
Zakir Hussain SirajudeenIT Infra