Zakkeer Patla Ibrahim
Admission Officer
Sharjah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Admissions-officer
Meccademia Education Institute
Abu Shagara
10.2018 - Current
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Updated account information to maintain customer records.
- Recommended products to customers, thoroughly explaining details.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed team petty cash, purchase orders and account transactions.
- Aided colleagues, managers and customers through regular communication and assistance.
Admissions Counselor
Telsol Education Institute
Kerala, Indian
12.2016 - 06.2018
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Increased interdepartmental relationships within institute to improve student success.
- Reviewed admissions applications and evaluated student credentials.
Assistant Professor of Business Management
MIC Arts and Science College
Kasaragod, Kerala
07.2016 - 07.2017
- Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
- Selected, organized and distributed materials and supplies to meet classroom instructional needs.
- Participated in student and faculty events to highlight program offerings, engage students and increase profile on campus.
- Created successful lesson plans with projects and activities to enhance lectures.
Assistant Professor of Business Management
Centre for Management Studies, Kannur University
Kasaragod, Kerala
03.2014 - 12.2015
- Utilized curriculum reflecting diverse educational, cultural and linguistic backgrounds of students served and challenged students to move beyond innate socio-cultural biases.
- Maintained regularly scheduled hours in order to assist and advise students on class, program, academic and vocational plans.
- Prepared and delivered lectures to students on topics such as financial accounting, principles of marketing and operations management.
- Prepared variety of different written communications, reports and documents.
Education
MBA - Marketing And Finance
Kannur University
Kasaragod,Kerala10.2013
Skills
- Continuous Improvement Process
- Records and Database Management
- Planning and Prioritization
- Meetings and Conferences
- Administrative Arrangements
- Customer Care
- Operational Efficiency
- Customer Complaint Resolution
Accomplishments
- Certification of appreciation for exceptional contribution in the area of admissions, during the AY 2019-20
- Certification of appreciation for exceptional contribution in the area of customer service during the AY 2022-23
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Admissions-officer
Meccademia Education Institute
10.2018 - Current
Admissions Counselor
Telsol Education Institute
12.2016 - 06.2018
Assistant Professor of Business Management
MIC Arts and Science College
07.2016 - 07.2017
Assistant Professor of Business Management
Centre for Management Studies, Kannur University
03.2014 - 12.2015
MBA - Marketing And Finance
Kannur University
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