Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zameer Ahmed Khan

Farrukhabad

Summary

Dynamic Health Care Operations Manager with a proven track record at Mission Jan Sewa Sansthan, enhancing operational efficiency and team leadership. Skilled in operations management and fostering accountability, I successfully improved performance outcomes and optimized supply chain processes, driving significant organizational success while mentoring future leaders.

Overview

14
14
years of professional experience

Work History

Health Care Operations Manager/Duty Officer

Mission Jan Sewa Sansthan (Mission Hospitals)
03.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.

Assistant Manager-Operations

Helloverify India Private Limited
04.2017 - 03.2024
  • Enhanced operational efficiency by streamlining processes and implementing new systems.
  • Ensured compliance with industry regulations, company policies, and safety standards to maintain a secure working environment.
  • Reduced employee turnover rates by fostering a positive work environment and providing clear growth opportunities.
  • Optimized inventory management by implementing accurate forecasting methods and efficient ordering processes.

Team Leader-ops Quality

Onicra Credit Information Company
08.2012 - 03.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Conducted thorough market research to guide strategic decisions and maintain competitive advantage.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.

Executive- Ops QC

AuthBridge Research Services Private
08.2011 - 08.2012
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.

Education

MBA - Marketing/FInance

Aryans Institute of Management And Technologies
Agra
05-2010

Bachelor of Science -

Dr. B R Ambedkar University, Agra (RBS College)
Agra
05-2007

Skills

  • Operational efficiency
  • Operations monitoring
  • Operations management
  • Team leadership
  • Workforce management

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)

Timeline

Health Care Operations Manager/Duty Officer

Mission Jan Sewa Sansthan (Mission Hospitals)
03.2024 - Current

Assistant Manager-Operations

Helloverify India Private Limited
04.2017 - 03.2024

Team Leader-ops Quality

Onicra Credit Information Company
08.2012 - 03.2017

Executive- Ops QC

AuthBridge Research Services Private
08.2011 - 08.2012

MBA - Marketing/FInance

Aryans Institute of Management And Technologies

Bachelor of Science -

Dr. B R Ambedkar University, Agra (RBS College)
Zameer Ahmed Khan