Zamin Jalal
Security Officer
Srinagar
Summary
I consider myself to be a punctual person with exceptional ability to build positive rapport, inspire Trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Well-known for executing successful initiatives.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
14
14
years of professional experience
2
2
Certificates
4
4
Language
Work History
Security Officer
Delhivery.Ltd.
12.2020 - Current
- Conducted security audits at DC centers to ensure compliance with jurisdictional standards.
- Investigated theft and loss cases, implementing preventive measures for future incidents.
- Monitored CCTV footage to support investigations and facilitate timely responses.
- Handled law and order situations effectively, ensuring safety and maintaining order.
- Secured center premises and personnel during high-risk situations as needed.
- Maintained cash variance records, ensuring accurate financial tracking and timely deposits.
- Optimized shipment processes through diligent monitoring of CCTV surveillance.
- Revitalized operational structures to enhance output quality and service standards.
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Patrolled grounds after hours on foot to maintain visible presence and detect violations.
- Enforced company policies regarding security and confidentiality, addressing violations promptly to minimise risks.
- Maintained detailed logs of observations, incidents, and surveillance activities to support legal proceedings and investigations.
- Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment.
Team Leader
ETN Services Delhivery (Airport Dpp)
10.2020 - 12.2020
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Created, managed and communicated company's vision and objectives to motivate teams.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's offerings.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
- Monitored over employees' day-to-day activities and made plans to rectify issues.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Applied security, safety and loss prevention strategies during shifts.
Personal Assistant
Ex-MLC(NC), BRIJBEHARA
04.2018 - 07.2020
- Orchestrated successful conferences, including associated travel for all attendees, facilities and support services.
- Responded to emails and other correspondence to facilitate communication.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained entire family's schedule and organized events.
- Maintained all security protocols and briefing to security personnel.
Booking Manager
HAPPY JOURNEY TOURS&TRAVELS
01.2012 - 01.2015
- Planning and selling transportations, accommodations and other travel services.
- Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations.
- Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travellers.
- Book transportation, make hotel reservations and collect payment/fees.
- Deal with occurring travel problems, complaints or refunds.
- Kept optimal quality levels to prevent critical errors.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Education
S.P Hr. Sec
01.2012
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DAV Jawaharnagar
01.2010
Skills
Harworking and ready to tackle tough situations with calmness
Certification
Indian Army Rescue Operation Certificate
Interests
TRAVELLING, READING, PRATICING MEDITATION, PAYING ATTENTION TO DETAILS, SHOWING INTEREST IN LEARNING NEW THINGS
Timeline
Security Officer
Delhivery.Ltd.
12.2020 - Current
Team Leader
ETN Services Delhivery (Airport Dpp)
10.2020 - 12.2020
Personal Assistant
Ex-MLC(NC), BRIJBEHARA
04.2018 - 07.2020
Booking Manager
HAPPY JOURNEY TOURS&TRAVELS
01.2012 - 01.2015
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DAV Jawaharnagar
S.P Hr. Sec
Disclaimer
I hereby declare the information provided in this document is accurate and true to the best of my knowledge.