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Accomplished Flight Attendant offering over 13 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Customer-driven with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Diligent and highly motivated individual with a strong commitment to succeed in my career. Exhibiting flexibility and ability to learn quickly, I approach challenges with optimism and communicate effectively in all situations.

Experience and qualifications
Having graduated from Liverpool Hope University with a First-Class Combined Honours Degree I progressed further by completing my Post Graduate Certificate in Education in 2010 and achieved QTLS in 2012. During my career, I have had the enormous pleasure of working with a variety of different students in terms of socio-economic and cultural backgrounds, different levels of resilience and ability. All these wonderful young people have taught me so much more about myself and seeing how the personal biography of many, lead to them becoming economically or culturally disenfranchised by their social conditions, made me even more reflective as a practitioner and I recognise the need to instil into my daily practise, the values of respect for difference, equality, and aspiration.
I consider myself a knowledgeable teaching professional experienced in delivering lectures, inspiring discussions and leading hands-on activities and have become versed in in-person and remote learning and meetings.
Key competencies and Flexibility:
I have also had the opportunity to deliver an Adult Higher Education Programme for the Foundation level four and five in public health and social care, in collaboration with Edge Hill University and have been an Assistant Examiner with the AQA as I found that this provided me with a pragmatic insight into curricular developments.
In my current role and previous position as Acting Head of Department, I have been responsible for the implementation of numerous policies and practices and have had to have strong communication skills and exceptional time management. I have a solid history of successfully stepping into diverse classroom environments and motivating and supporting students aligned with Implementing intervention strategies and discipline management techniques to enhance student success.
I am a highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. I express a willingness to take on added responsibilities to meet team goals and have been resilient when faced with professional challenges utilizing my interpersonal skills.

Zankhana Chintan Shah

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Junior Accountant

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B.Com - Accounting

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Junior Accountant

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