Zarana Agrawal

● Besides serving as a Scrum Master, I also fulfill the responsibilities of a full stack developer.

● Technical Projects: Contributed to significant projects including
1. Microsoft 365 Exchange Backup

○ Developed library to parse binary blob for email properties in user-friendly format.

○ Implemented Public Folder backup mechanism.

2. Anomaly Detection Reporting

○ Tuned Veritas-owned Anomaly Detection Algorithm to detect and report Anomalies.

3. Resilient Change Tracking (RCT) Backup for Hyper-V

○ Designed mechanism for switching between backup methods.

○ Using WMI methods implemented RCT functionality.

4. Always-On Debug Log:

○ Developed a mechanism to automate dumping of logs that helps to expedite issue resolution

• Scrum master for a team of 16 members.
• Coordinating contractors and full-time employees across 4 development teams and dedicated QA teams.
• Facilitated cross-product collaboration, ensuring consistency with internal SDKs, and contributing to the delivery of multiple features simultaneously.
• Drove continuous improvement by adhering to Agile principles, leading to the successful delivery of multiple features.
• Actively involved in development, customer sprint demos, and ensuring adherence to Done3 criteria for deliverables.
• Drove ongoing communications with developers, quality assurance (QA) testers, and product managers.
• Expertise in handling full Product LifeCycle – Planning, Testing, and Operation phases.
• Customer-facing experience in Professional Services Delivery and internal project experience in a technical leadership capacity.

• Key contributor to the Escalation team for 'Backup Exec', delivering timely hotfixes to customers and enhancing product reliability.
• Part of CFT team