Zareen Tasnim Hyder
Bangkok,,Thailand
Summary
Results-driven Logistics Professional with extensive expertise in supply chain optimization and complex operations coordination. Proficient in strategic planning and innovative problem-solving to enhance efficiency and drive measurable outcomes. Strong relationship management skills ensure seamless operations and client satisfaction. Committed to excellence in logistics management through proactive communication and collaboration.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
ENOA Bangladesh
2024.01 - Current
- Ensured accurate shipment of over 2000 orders, tracking them from USA to Bangladesh using Microsoft Excel.
- Maintained detailed purchase receipts and shipment records for client transactions for over 2000 orders.
- Managed logistics financial accounts, ensuring timely reconciliations and accuracy.
- Implemented operational process improvements that significantly enhanced efficiency.
- Monitored order statuses and notified customers promptly about delays.
- Developed contingency plans to mitigate supply chain disruptions and operational impacts.
Member of Marketing
AIESEC in Thailand
2023.11 - 2025.10
- Developed and executed marketing campaigns to enhance brand visibility and engagement for at least 5 full-day events.
- Collaborated with cross-functional teams to align marketing strategies with organizational goals.
- Analyzed market trends and customer insights to inform strategic decision-making.
- Spearheaded recruitment initiatives to attract top talent for various projects and roles.
Customer Service Representative
ENOA
2022.12 - 2024.01
- Enhanced customer satisfaction by promptly addressing inquiries on orders and payments.
- Tracked and updated over 2000 inbound shipments from USA to Bangladesh using Excel.
- Maintained comprehensive records of customer interactions for improved follow-up.
- Delivered professional customer support, ensuring timely resolution of inquiries.
- Resolved issues effectively through strong communication and problem-solving skills.
Project Coordinator - Digital Media
HerWILL - Women Inspired in Life and Leadership
2022.12 - 2023.07
- CEnhanced brand visibility through effective social media and website management.
- Strengthened audience engagement by coordinating impactful content creation initiatives.
- Ensured project timelines and deliverables aligned with overarching organizational objectives.
Social Media Manager (Hybrid)
Tapered Bangladesh
2022.12 - 2023.07
- Enhanced customer satisfaction by addressing inquiries on social platforms daily.
- Provided tailored product recommendations to assist customers in purchasing decisions for over a 100 customers.
- Built customer trust through consistent and responsive communication practices.
- Implemented effective social media strategies to boost brand visibility and engagement.
- Coordinated content calendars to ensure timely posts across various platforms.
Graphic Designer (Hybrid)
Nirmegh Foundation
2019.01 - 2021.12
- Benefited 80,000+ individuals by organizing annual fundraisers with $8,000+ budget.
- Boosted audience engagement through designing compelling visual content for social media.
- Formulated branding strategies by collaborating with cross-functional teams and developing materials.
- Delivered academic resources for over 500 students, leading 40+ members and 400+ volunteers.
Chief Communications Officer (CCO) (Hybrid)
Eastern Influence
2018.11 - 2019.11
- Enhanced brand perception through effective communication and customer service leadership.
- Streamlined order management and financial tracking using Excel tools.
- Crafted brand-aligned captions and statements for consistent messaging.
- Executed targeted communication strategies to boost brand visibility and engagement.
- Coordinated cross-functional teams for unified messaging across diverse channels.
- Produced engaging content to drive audience growth and enhance interaction.
Education
Bachelor of Arts - English For Internation Business
Assumption University of Thailand
Bangkok, Thailand2026-06
GED -
Fyruz Education Services
Dhaka, Bangladesh08.2019
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment tracking
- Critical thinking
- Customer relations
- Computer proficiency
- Microsoft Excel
- Conflict resolution
- Follow-up skills
Languages
English
Bilingual or Proficient (C2)
Bengali
Intermediate (B1)
Timeline
Logistics Coordinator
ENOA Bangladesh
2024.01 - Current
Member of Marketing
AIESEC in Thailand
2023.11 - 2025.10
Customer Service Representative
ENOA
2022.12 - 2024.01
Project Coordinator - Digital Media
HerWILL - Women Inspired in Life and Leadership
2022.12 - 2023.07
Social Media Manager (Hybrid)
Tapered Bangladesh
2022.12 - 2023.07
Graphic Designer (Hybrid)
Nirmegh Foundation
2019.01 - 2021.12
Chief Communications Officer (CCO) (Hybrid)
Eastern Influence
2018.11 - 2019.11
Bachelor of Arts - English For Internation Business
Assumption University of Thailand
GED -
Fyruz Education Services