ZARGAHM MIRZA

• Spearheaded business expansion and client acquisition across Alibag, Karjat & Lonavala markets, leveraging strategic prospecting and channel partner networks.
• Generated ₹2.5 Cr (AED 1.1M) revenue in 2 months through strategic deal closures and high-value network engagement.
• Led a portfolio worth ₹200 Cr (AED 88M) across three active projects, overseeing market growth, stakeholder engagement, and partner-led expansion initiatives.
• Built and scaled a robust channel partner network , improving brand visibility and generating consistent deal flow in new territories.
• Conducted comprehensive competitor analysis , gaining early insights into rival strategies and establishing first-mover advantages.
• Managed an additional ₹20 Cr (AED 9M) in inventory across a parallel market, engaging directly with premium and high-net-worth clients.
• Conceptualized and executed high-impact client engagement events , strengthening brand presence and accelerating conversion rates.

Project Joy Legend – Bandra West

• Managed 150+ active channel partners , building a strong lead funnel for ultra-luxury inventory.
• Conducted 50+ direct client walk-ins (HNI budgets ₹12–15 Cr) and drove 60 inbound meetings via channel partners.
• Led a tele-calling team , tracking performance and converting qualified leads into site visits.

Gurukrupa Realcon – Bandra West

• Managing 120+ channel partners across Mumbai premium market, facilitating broker and client engagements.
• Closing 2 high-value transactions worth ₹25 Cr , achieving 25% conversion rate from client visits.
• Mentoring tele-calling team, maximizing follow-ups, and driving engagement during channel partner events.
• Top Performer Recognition: Consistently achieved the highest results in a team of 30 , setting benchmarks in client engagement and sales conversions.
• Team Leadership & Mentorship: Mentored and guided junior team members and tele-calling staff, driving productivity, timely follow-ups, and maximizing conversion rates .

• Negotiation and Partnership Management: Led the negotiation and closure of partner commercials, pricing, and deals, significantly contributing to business expansion and revenue growth in the region.
• Product Base Expansion: Successfully expanded the product base by integrating in-season and off-season merchandise and gift cards, resulting in increased conversions.
• Product Catalogue Management: Created detailed product Catalogue submission reports by incorporating region specific product details, pricing, and net margin.
• Profitability Maintenance: Successfully maintained a healthy net margin of 10% across categories, positively impacting the business's profit and loss statement.
• Data Analysis and Insights: Conducted comprehensive data analysis on sales, orders, Catalogue shrinkage, and seller performance using advanced data analysis tools such as Qommerce and Qlik Analytics.

• Oversaw vendor selection and contract management for leading fashion brands
• Maintained a gross category margin of 30-32% in fashion products
• Developed strategies that boosted sales in key product categories through data analysis
• Implemented marketing strategies resulting in increased foot traffic and sales performance
• Played a pivotal role in addressing high-level customer escalations, returns, and RTOs (Return to Origin) by collaborating with the CRM team to devise effective solutions. This effort successfully reduced customer returns from 25-30% to 20-22%.
• Conducted data analysis for pricing strategy to optimize sales performance across fashion items

• A B2B e-commerce platform focusing on wholesale vendor management
• Developed and implemented innovative online marketing strategies that led to significant sales growth
• Conducted comprehensive competitor analysis to inform pricing strategies
• Trained traditional retail sellers on e-commerce operations, ensuring a smooth transition
• Managed the onboarding and training of sellers facilitating efficient product cataloging and order processing

• An online shopping platform specializing in footwear and sports gear
• Managed merchandise addition based on demand, ensuring cross-functional team collaboration
• Coordinated with offline teams to curate product listings aligning with customer preferences
• Conducted competition analysis for sourcing strategies, enhancing market competitiveness

• A major e-commerce platform offering a variety of products
• Onboarded national and international brands, ensuring timely execution of product listings
• Conducted seasonal analysis of products on rival websites to inform pricing strategies
• Managed omnichannel operations ensuring seamless product delivery to customers

• One of India's leading e-commerce platforms
• Managed onboarding processes for new seller accounts on the e-commerce platform
• Conducted training sessions for sellers on catalogue management and order processing
• Performed root cause analysis for customer escalations, enhancing service delivery