Zargham Mirza
Ecommerce Specialist
Mumbai,MH
Summary
Enthusiastic Ecommerce specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of B2C & B2B Ecommerce models & Motivated to learn, grow and excel in Growing online industry.
Overview
5
5
Languages
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Cluster Merchant
Reliance Ajiobusiness.com
04.2019 - 11.2020
- Sourcing the right vendor base post analyzing Product demand, Pricing quotes & Operational e ciency of seller -Completion of seller on boarding with in given TAT -Catalog management -Plan weekly Marketing campaigns -On time Order dispatches & closely monitoring RTO's & RVP's -Single point of contact for all Vendor queries -Overall Seller performance is maintained.
Merchandiser
Al-Musbah Group
03.2018 - 12.2018
- Footwear & Sports -Plan merchandise addition as per the demand -Engaging with cross-functional team where necessary for Catalog & Tech -Closely working with Buyers and Marketing to schedule Promotions -Synthesize and analyze relevant content metrics -Propose new tra c-driving content strategies -Regularly develop, test and analyze new merchandising tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team.
Tata Cliq
12.2015 - 02.2018
- Marketplace & Omnichannel Category excecutive-Footwear - Onboarding National/International brands - Plan B2C Marketing activities - Follow up with brands on new season/drops - Manage Omnichannel operations for brands assigned - Designs and executes improvements for process and procedures so that customer is satis ed - Work on Customer satisfaction survey points for a delightful customer experience.
Trainer
04.2014 - 09.2015
- On boarding new agencies, xing commercials, screening candidates for Seller First Project - Responsible for managing newly registered seller accounts on B2C platform - Identify right vendor base and explore strategic opportunities - Ensure vendor strictly follows service delivery SLA - Provide RCA for high level customer escalations.
Marketing Executive
RENAULT GEN-NEXT MOTORS
12.2012 - 03.2014
- Selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.
- Understanding automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Qualifying buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Education
Post Graduation Diploma - E-Business
Welingkar Institute Of Management
Dadar 03.2014 - 05.2016
BBA - Retail Management
Rizvi College Of Management
Bandra 03.2009 - 04.2012
High School Diploma -
Rizvi College Of Commerce
03.2007 - 04.2009
Accomplishments
Tatacliq.com -Performance was ranked as ‘A’ on a scale of A, B & C for Appraisal conducted in FY 2017-18 and was promoted from Operations to Category Management.
Flipkart -Largest seller base acquired across west india -One of the core team members shortlisted from a team of 17 people for multiple projects, namely Flipkart Seller First & Enablement (a pan India pilot designed to make sellers go live within given TAT). -Being awarded best performer of the month October 2014 for achieving highest live seller target
Computer/Tech proficiency
MS-office
Sales force
Anduril
Tableau
Jira
Hobbies
Cricket
Reading
Travelling & Site seeing
Global awareness through media channels
Timeline
Cluster Merchant
Reliance Ajiobusiness.com
04.2019 - 11.2020
Merchandiser
Al-Musbah Group
03.2018 - 12.2018
Tata Cliq
12.2015 - 02.2018
Trainer
04.2014 - 09.2015
Post Graduation Diploma - E-Business
Welingkar Institute Of Management
03.2014 - 05.2016
Marketing Executive
RENAULT GEN-NEXT MOTORS
12.2012 - 03.2014
BBA - Retail Management
Rizvi College Of Management
03.2009 - 04.2012
High School Diploma -
Rizvi College Of Commerce
03.2007 - 04.2009
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