Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

ZARNAPPA EARNOOR

Bengaluru

Summary

Accomplished Test Lead with 12 years of experience in IoT, Data Analytics and Telecom Billing Systems on Amdocs platforms, recognized for spearheading testing initiatives that significantly enhance product quality and optimize processes. Proficient in mobile app automation using Appium and Espresso, ensuring peak performance for millions of Comcast users. Committed to leveraging technology to empower users and elevate the smart home experience through robust quality assurance practices.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Lead Engineer

TCS NORTH AMERICA
Philadelphia
01.2021 - Current
  • Analyzing and understanding the business flow diagrams and user stories planned for each sprint.
  • Creating test plan documents with the in-scope/out-of-scope and test coverage aspects, and timelines.
  • Designing test cases and test scenarios, developing native automation scripts using Espresso via GitHub Copilot for the Android platform, analyzing test results from nightly builds, and resolving any script failures.
  • Write maestro automation scripts using Amazon Q developer service on the Android platform, and analyze the test results on every nightly build, fixing any script failures.
  • Creating Appium scripts for execution on real devices across both iOS and Android platforms, analyzing test results, and addressing any script failures.
  • Early testing before code merges, feature branch validation to avoid cherry-picks, and code changes in the later stage of development.
  • Create test accounts and test data, gathering equipment well in advance.
  • Test coverage across multiple OS versions, devices, and platforms.
  • Execute test cases, identify defects, and gather evidence/steps followed during execution.
  • Expertise in test management activities and app release management to the Play Store and App Store.
  • Identify release blocker issues during sanity and regression testing. Logging and tracking defects after validation using defect management tools, such as Jira and Rally.
  • Created dashboards to demonstrate reports and metrics, and spearheaded Go/No-Go meetings, defect triage meetings, and hand-off meetings.
  • Collaborate with dev engineers, product owners, and offshore team members.
  • Company : Comcast Cable Communications, Philadelphia, USA.

Senior Automation Engineer

TATA CONSULTANCY SERVICES LTD
09.2019 - 04.2021
  • Develop the automation scripts in Python using the StormTest framework, Appium framework APIs, to verify the Altice Set-Up Box (STB) end-to-end functionalities.
  • Develop the automation scripts in Python using the StormTest framework APIs, and automate the set-top box (STB) functionalities, such as Home Screen, Live TV, Info Bar, IMDb, On Demand, OTT apps, Parental Control, Remote Control, Sports, Settings, Search, More Info, and Quick Guide.
  • Software Languages and Tools: Python, PyCharm, Eclipse, StormTest, HP Application Lifecycle (HPLM) Management, Jira, PostgreSQL, and Windows.
  • Company : Altice USA.

Senior Automation Engineer

TCS NORTH AMERICA LTD
Philadelphia
09.2016 - 08.2019
  • SME for NextGen Billing System on Amdocs platforms, covering OSS and BSS of XM architecture in Amdocs 10.0 CES.
  • Prepared business requirements, user stories, and tested Amdocs's CRM, OMS, AR, ANM, and SOM for all buy flow scenarios.
  • Performed system integration testing for the provisioning activation of double play, triple play, and quad play. Including the Ordering System, Provisioning, Activation of Internet, Video (STB), and Voice.
  • Technical Leadership and Collaboration - Served as Test Architect, framing strategies for biller migration, and guiding the test team.
  • Created automated test scripts using Python and pandas to extract test data from large datasets.
  • Collaborated closely with business stakeholders, architects, and developers for test case review, and defect resolution.
  • Software Tools and Languages: Python, Rally, Postman, SoapUI, BDD Cucumber, Jenkins, JSON, Putty, Eclipse, PyCharm, XML, RESTful Web Services, Amdocs CRM, Amdocs SOM, Amdocs AMC, Windows, Cucumber BDD.
  • Company : Comcast Cable Communications, Philadelphia, USA.

Senior Analyst

TCS APAC LTD
Singapore
07.2013 - 08.2016
  • Script development and regression testing of LTE RRC protocol features for AT&T, USA.
  • Designed comprehensive test plans and Python scripts, validating equipment with CMW500 and MLAPI framework.
  • Developed scenarios addressing AT&T project requirements, including cell configuration and initial attach processes.
  • Resolved customer issues for major clients such as Qualcomm, MediaTek, Intel, Samsung, LG, TechM, and Korean Telecom.
  • Skills: Python, CMW500 Tools, Qxdm, QCAT, QPST, IBM Rational ClearCase, MS Visual Studio 2008/2010, and PyCharm.
  • Collaborated with Rohde & Schwarz R&D team based in Singapore to enhance product performance.
  • Company : Rohde & Schwarz R&D, Singapore

Engineer-I

POWERWAVE R & D TECHNOLOGIES INDIA PVT LTD
08.2011 - 05.2013
  • Automated LTE features, including attach/detach loops, system info broadcasts, and admission control.
  • Validated RRC, S1AP, and RRM features with comprehensive testing plans.
  • Executed downlink/uplink data transfer tests using UDP and TCP protocols.
  • Conducted video streaming FDX and radio link failure assessments.
  • Initiated MME/ENB paging procedures and performed rigorous log analysis.
  • Verified cherrypicks and bug reports for accuracy and resolution.
  • Utilized IXIA UE Simulator alongside Samsung and HTC devices on Debian Linux.
  • Company: Powerwave R&D Technologies, Hyderabad, India.

Software Engineer

VERYX TECHNOLOGIES PVT LTD
Chennai
06.2010 - 08.2011
  • Conducted functional validation of RRC and RRM in E-UTRAN, as per 3GPP specifications.
  • LTE L3 features, including attach and detach procedures.
  • Developed comprehensive test plans and cases to ensure thorough coverage.
  • Assisted in recreating customer issues to facilitate accurate debugging.
  • Utilized Jira for tracking and managing reported bugs efficiently.
  • Employed tools such as MTP Small Cell, AeroFlex Simulator, and Wireshark for testing.
  • Company: Veryx Technologies. Chennai, India

Education

MASTER OF TECHNOLOGY(M.TECH) - COMPUTER SCIENCE & ENGINEERING

People Education Society Institute of Technology
Bangalore, India
01.2009

BACHELOR OF ENGINEERING (B.E) - INFORMATION SCIENCE & ENGINEERING

Bangalore Institute of Technology
Bangalore, India
01.2007

Skills

  • Python, Pandas, NumPy, data visualization, Charles Proxy, and Proxyman
  • AWS, Amazon Q Developer, GitHub Copilot
  • Sauce Labs and Appium
  • Espresso and Kotlin
  • Gradle and Android Studio
  • GraphQL and RESTful services
  • Firebase and App Center, Splitio
  • JSON, JUnit, and TestNG
  • Postman and SOAP UI
  • Stromtest Framework and PyCharm
  • Eclipse IDE and Rally
  • HP ALM and ALM Octane
  • Jira and Bugzilla
  • TestZilla and Jenkins
  • Splunk and Amdocs platforms
  • Wireshark and Confluence
  • HTML, XML, SQL, MySQL
  • Windows and Linux
  • Play Store and App Store

Certification

• Complete Python Boot Camp
• AWS Solution Architect - Associate
• Digital: The ML Engineer (Python) Program
• AI and Data Analytics: Generative AI
• Digital: Data Visualization
• Professional Scrum Master I (PSM I) from scrum.org
• Professional Scrum Master II (PSM II) from scrum.org

Personal Information

  • Date of Birth: 04/28/84
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Lead Engineer

TCS NORTH AMERICA
01.2021 - Current

Senior Automation Engineer

TATA CONSULTANCY SERVICES LTD
09.2019 - 04.2021

Senior Automation Engineer

TCS NORTH AMERICA LTD
09.2016 - 08.2019

Senior Analyst

TCS APAC LTD
07.2013 - 08.2016

Engineer-I

POWERWAVE R & D TECHNOLOGIES INDIA PVT LTD
08.2011 - 05.2013

Software Engineer

VERYX TECHNOLOGIES PVT LTD
06.2010 - 08.2011

MASTER OF TECHNOLOGY(M.TECH) - COMPUTER SCIENCE & ENGINEERING

People Education Society Institute of Technology

BACHELOR OF ENGINEERING (B.E) - INFORMATION SCIENCE & ENGINEERING

Bangalore Institute of Technology

Similar Profiles

CREATE PROFILE
ZARNAPPA EARNOOR