Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

ZARREEN SHAIKH

Business Analyst
Mumbai

Summary

Competent IT Professional with 4.9+ Years of experience spread across Business Analysis and Testing.

ISTQB Agile certified with working experience on Business Transformation projects.

Expertise in Business Requirements Gathering and Elicitation, As Is, To Be, Gap Analysis, Transition State, Release Planning, Change Strategy. Excellent analytical, problem solving, debugging and documentation skills.

Operated in HR and Utilities domains.

Expertise in full software life-cycle implementation & enhancement from business analysis, testing, go-live assistance till post implementation support.

Worked on Jira, Balsamiq, Visio, Use Case Diagrams, Cross Functional Flowcharts.

Worked on SDLC processes comprising Waterfall and Agile development methodologies. Motivated strategic performer and ‘outside the box’ thinker, striving to ensure that all business goals are met.

Overview

2
2
Languages
9
9
Certifications
16
16
years of post-secondary education
5
5
years of professional experience

Work History

Business Analyst

Utilities Domain(UK Electricity firm)
06.2019 - Current
  • Client: UK based firm which supplies gas and electricity to homes and businesses Worked from:, Responsibilities:.
  • Elicitation and documentation of requirements from Business SPOC.
  • Liaise with Data and Technical Architects to identify feasible solution options.
  • Use Agile methodology to promote flexibility, speed of delivery of requirements, and iterative change and improvements.
  • Perform Requirement Prioritization using MOSCoW approach.
  • Create Business Requirement Document (BRD), workflow diagram and use cases.
  • Document Solution Scope, Findings and Recommendations, in conjunction with Technical Leads.
  • Providing innovative solutions to improve business process.
  • Collaborating with stakeholder groups across the organization to ensure business and technology alignment.
  • Led BA Team of 6 resources along with coordinating DEV and QA activities.
  • Created Product Backlog, Sprint Backlog and managed User stories.
  • Active participation in daily stand-up meetings Scrum, Sprint Planning, Retrospective and Technical calls.
  • Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto TFS Agile application
  • Software Tools: Microsoft Visio, Jira, TFS, Balsamiq.

Business Analyst

HR, Payroll, Employment
08.2016 - 05.2019
  • Analyze business trends and provide analysis to assist senior leaders in decision-making, helping them understand operational performance, productivity improvement opportunities, and ensuring conformance with objectives.
  • Study business functions analyze client's requirements, requirement elicitation, constructing flow charts/requirement modelling, writing specifications.
  • Testing and Debugging the Application to analyze requirements and develop a feasible solution.
  • Preparation of Estimation, Functional Spec, Technical Specs, Test Cases & Test data, Review.
  • Prepare user manuals and release notes of regular upgrades.
  • Ensuring the Quality Standards as per the Organization norms.

Education

SSC -

Mary Immaculate Girl's High School
06.2000 - 06.2010

Diploma - Information Technology

Shah & Anchor Kutchhi Polytechnic
08.2010 - 05.2013

B.Tech - Information Technology

K. J. Somaiya College of Engineering
07.2013 - 06.2016

Skills

    Gap analysis

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Certification

ISTQB- Certified Tester Foundation Level (Certificate No. 76900).

Timeline

Business Analyst

Utilities Domain(UK Electricity firm)
06.2019 - Current

Business Analyst

HR, Payroll, Employment
08.2016 - 05.2019

B.Tech - Information Technology

K. J. Somaiya College of Engineering
07.2013 - 06.2016

Diploma - Information Technology

Shah & Anchor Kutchhi Polytechnic
08.2010 - 05.2013

SSC -

Mary Immaculate Girl's High School
06.2000 - 06.2010

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ZARREEN SHAIKHBusiness Analyst