Mohammed Shammi
Raichur
Summary
A multi skilled professional with a superb track record of managing Gas Power plant projects, Thermal power plant and Solar thermal power plant complex functional projects in underground mining various environments. Able to manage stake hold expectations and willing to take full responsibility for the delivering of projects objectives. Easy going individual who enjoys challenging and diverse roles and confident in working with technical experts from any industry. Presently looking to join a company that rewards efforts and initiative, whilst at the same time providing plenty of progression and development opportunities to its employees. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Experienced sales specialist highly effective at achieving sales goals on a consistent basis in competitive, fast-paced sales environments by applying exceptional verbal and written communication strengths along with detailed knowledge of company products and deep customer relations expertise.
Overview
12
12
years of professional experience
Work History
Senior Service Specialist
Mithra Construction Equipment Company
Hyderabad
11.2017 - 09.2024
- Company Overview: Partner with Epiroc Mining India Ltd
- Created customized presentations for potential customers.
- Conducted market research to identify target markets and develop pricing strategies.
- Developed and implemented sales strategies to increase customer base.
- Provided high-level customer service to clients and customers, responding quickly and efficiently to inquiries.
- Maintained up-to-date records of all service activities within the organization's database system.
- Managed inventory levels by tracking orders and placing reorders when necessary.
- Facilitated communication between customers, management, and staff members.
- Developed processes for streamlining operations across multiple departments.
- Performed periodic audits of the department's performance metrics against established standards.
- Identified opportunities for process improvement initiatives that would improve customer experience.
- Implemented strategies for increasing efficiency while maintaining quality of service delivery.
- Ensured compliance with industry regulations regarding customer service practices.
- Provided expert advice on various aspects of customer service best practices.
- Helped internal and external business partners by providing specific expertise and tactical support.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Supported sales team members to drive growth and development.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Led on- and off-site customer support teams across multiple time zones.
- Oversaw warranty counseling process to manage expense controls.
- Contacted customers about potential service upgrades, new services and account changes.
- Provided top quality control and eliminated downtime to maximize revenue.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
QA/QC Manager (Fire Fighting Dept.)
ZENER ELECTRONIC SERVICES W.L.L
10.2016 - 08.2017
- PROJECT: UM AL HOUL POWER IWPP PROJECT
- CLIENT: SAMSUNG C&T
- CONSULTANT: MOTT MAC DONALD
Project Engineer Mech Dept.
Safe Infratech Pvt Ltd
Bangalore
05.2016 - 10.2016
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Conducted risk assessments and created mitigation strategies for potential risks associated with projects.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Compiled reports detailing progress updates, budget information and other relevant data related to the assigned project.
- Verified compliance with applicable regulations throughout each phase of the project life cycle.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Monitored work performance against established milestones ensuring adherence to approved schedules.
- Maintained accurate records of all expenses incurred during the course of a given project.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Formulated plans using detailed drawings.
- Analyzed design or requirement information for equipment or systems.
- Completed regulatory documents concerning safety issues.
- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Fulfilled orders by successfully planning, budgeting, and coordinating projects.
- Generated engineering documentation and oversaw design projects.
- Calibrated scientific or technical equipment.
- Conducted analyses addressing failure, reliability or yield improvement.
- Created accurate project specifications, documenting in technical manuals.
- Determined project schedule by studying project plan and specifications and calculating time requirements.
- Coordinated construction planning, material resources and staff scheduling to achieve on-time, under-budget completion of projects.
- Interacted with clients to interpret needs and requirements.
Project Engineer Mech Dept.
Security Solutions Co. Ltd.
Bureda
08.2015 - 04.2016
- By Saudi Government Project Bureda
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Conducted risk assessments and created mitigation strategies for potential risks associated with projects.
- Fulfilled orders by successfully planning, budgeting, and coordinating projects.
- Generated engineering documentation and oversaw design projects.
- Advised customers on use of products or services.
- Utilized mathematical skills and understanding of engineering principles to design new products.
- Formulated plans using detailed drawings.
- Created accurate project specifications, documenting in technical manuals.
- Prepared estimates and budgets.
- Performed testing to determine functionality or optimization.
- Finished projects on time and within budget.
- Coordinated activities with suppliers, contractors or other departments.
- Monitored work performance against established milestones ensuring adherence to approved schedules.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
Senior Site Engineer (MECHANICAL Dept.)
Harji Engineering Works Pvt.Ltd.
Raichur
05.2012 - 04.2014
- Conducted detailed inspection of construction sites to ensure compliance with safety regulations and quality standards.
- Developed and implemented engineering plans, designs, and drawings for new construction projects.
- Coordinated the logistics of material delivery to ensure smooth project operations.
- Managed on-site construction operations, ensuring projects were completed on time and within budget.
- Coordinated with architects and contractors to resolve project design and development issues.
- Supervised a team of junior engineers and construction workers, providing guidance and training.
- Managed subcontractors, ensuring their work met project standards and deadlines.
- Utilized advanced software for site planning, project scheduling, and resource allocation.
- Troubleshot on-site technical problems, proposing effective solutions to prevent project delays.
- Monitored site activities to identify and mitigate potential risks to project timelines and quality.
- Estimated quantities and cost of materials, equipment or labor to determine project feasibility.
- Managed and directed construction, operations or maintenance activities at project site.
- Surveyed project sites to establish reference points to guide construction.
- Conducted onsite inspections and prepared takeoffs for engineering project costing.
- Computed load and grade requirements, water flow rates or material stress factors to determine design specifications.
- Maintained accurate records of construction activities for legal compliance and reporting purposes.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
- Prepared detailed reports on project progress and presented findings to senior management.
- Wrote technical reports documenting project progress and specifications.
- Reviewed construction activities for compliance with health and safety requirements.
- Maintained records of all activities performed during each phase of a project for future reference.
- Supervised the installation of mechanical systems, including electrical wiring, plumbing fixtures, heating and ventilation systems, and structural components.
Education
B.E - Mechanical Engineer
VTU
Belgaum, Karnataka01.2012
DIPLOMA - Mechanical Engineering
Govt Polytechnic
Raichur, Karnataka01.2008
S.S.L.C. -
St’ ANNS High School
Hutti Gold Mines01.2003
Skills
- Gas Power Plant Projects Management
- Thermal Power Plant Management
- Solar Thermal Power Plant Management
- Project Delivery
- Structural Fabrication
- Quality Assurance
- Water-Based Fire Protection
- Fire Alarm and Detection Systems
- Gas-Based Fire Suppression Systems
- Machine Assembly and Dismantling
- Pump Installation and Maintenance
- ANSUL Systems Installation
- NFPA Standards Compliance
- Pre-Sales Activities
- Post-Sales Activities
- Equipment Project Execution
- Electrical Circuit Testing
- Fault Identification
- Manual Testing
- Automated Testing
- Test Management
- Defect Tracking
- Performance Testing Tools
- Testing and Commissioning of Fire Protection Systems
- Project Steering Committee Facilitation
- Technical Conflict Resolution
- Field Checks of System Designs
- Communication with AHJs
- Coordination with Contractors
- System Material Delivery Coordination
- Codes and Standards Expertise
- Machine Performance Analysis
- Procedure Development
- Fire Hazard Analysis Preparation
- Product recommendation
- Sales solution development
- Relationship selling
- Telemarketing expertise
- Sales strategy development
- Distributor product training
- Sales analytics
- Sales expertise
- Customer service and care
- Product management and pricing
- On-site product demonstrations
- Product and service knowledge
- Inside and outside sales
B6266901 (issue date 12-10-2023 – expiry date 11-10-2033)
15 days
Languages
- English
- Hindi
- Kannada
- Telugu
Keyprojectshandled
- Currently working as a sales and service ENGINEER Mithra construction equipment company partner with Epiroc Mining India Ltd.
- Previously worked as a QA/QC ENGINEER Zener Electronics Services W.L.L. UMM-AL-HOUL Project IWPP (QATAR).
- Previously worked as a Project Engineer in Safe Infratech Pvt Ltd.
- Previously worked as a Project Engineer in Fire Fighting with Security Solutions Co. LTD (RIYADH), (Saudi Arabia).
- Previously worked as an Erection and commissioning Engineer (Mechanical Dept.) with HARJI ENGG (PVT) LTD M/S BHEL YTPS (KARNATAKA).
Personal Information
- Expected Salary: Negotiable
- Passport Number: B6266901
- Father's Name: Hassan Sab
- Date of Birth: 04/24/87
Timeline
Senior Service Specialist
Mithra Construction Equipment Company
11.2017 - 09.2024
QA/QC Manager (Fire Fighting Dept.)
ZENER ELECTRONIC SERVICES W.L.L
10.2016 - 08.2017
Project Engineer Mech Dept.
Safe Infratech Pvt Ltd
05.2016 - 10.2016
Project Engineer Mech Dept.
Security Solutions Co. Ltd.
08.2015 - 04.2016
Senior Site Engineer (MECHANICAL Dept.)
Harji Engineering Works Pvt.Ltd.
05.2012 - 04.2014
B.E - Mechanical Engineer
VTU
DIPLOMA - Mechanical Engineering
Govt Polytechnic
S.S.L.C. -
St’ ANNS High School
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