Experienced in leadership roles with a strong focus on channel sales, partner management, and business management. Proven track record of driving revenue growth and building successful partnerships. Skilled in developing and executing strategic plans to expand market reach and increase profitability. Adept at fostering collaborative relationships with key stakeholders to achieve mutual business objectives.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Alliance Director, Asia
ServiceNow
Singapore
03.2020 - Current
Cultivate strategic alliance partnerships with GSIs driving large transformational programs with ServiceNow AI platform for digital transformation
Embed ServiceNow platform and solution framework to GSIs' GTM offerings/practices
Fostered close collaboration and aligned sales motion between ServiceNow and GSIs GTM teams
Achievements: Rebuild GSIs coverage and engagements as no focus prior
Achieved NNACV targets for FY21 - FY23
Director, Partners & Alliances, Dell Boomi ASIA
Dell Inc.
Singapore
03.2019 - 02.2020
Responsible for driving Indirect business for Dell Boomi across Asia (ASEAN + HK/GC/TW) via Partner Ecosystems
Recruit, expand and accelerate partner ecosystems to drive pipeline and sales in Asia
Cultivated strategic engagements with GSIs
Achieved an 80% sell through motion where before was only about 50% of sales
Evangelizes SAP's Intelligent Cloud ERP strategy to GSIs across APJ
Build capacities, capabilities and GTM motion with GSIs
Drive operational efficiencies / cadence with GSIs on sell to, sell with and sell through opportunities
Ensure SAP's Intelligent Cloud ERP is top of mind and first in every digital / business transformation conversation the key strategic partners have with their clients
Achieved 70% of FY target by H1FY18 with just 2 GSIs
2.5 times pipe created in H2 and look set to meet FY18 targets by end Q3FY2018
Delivered S4HC workshops for GSIs in APJ
Global SIs & Partner Managed Cloud Lead, South East Asia
SAP ASIA PTE LTD
Singapore
02.2016 - 11.2017
Foster and deeper alliance partnerships with GSIs in SEA
Drive solutions adoption and GTM with the GSIs on SAP's full solution stack
Lead digital transformation initiatives with the GSIs in order to expand and deepen SAP's footprint in the market
Drive Partner Managed Cloud (PMC) sales GTM business in SEA
Achieved FY16 and FY17 targets for GSIs
Achieved Partner Managed Cloud sales revenue for FY16
Channel Sales Director, South East Asia
QLIKTECH SINGAPORE PTE LTD
Singapore
07.2014 - 02.2016
Hired, trained and built high-performing team of channel sales professional in ASEAN
Responsible for delivering 80% of ASEAN revenue
Drive high performance culture amongst team and partners
Ensures forecasting discipline and accuracy with the team and partners
Assess gaps in terms of coverage and capacity across the landscape and actively recruiting new partners to cover these gaps
Achieved FY14 targets and delivered 82% of ASEAN revenue
Achieved about 87% FY15 target with 25% YoY Growth
Recruited and grew new partners across ASEAN
Channel Sales Director
ORACLE CORPORATION, ALLIANCES & CHANNELS
Singapore
06.2011 - 06.2014
Responsible for delivering 70% of ASEAN total revenue in my assigned Territory; SG, ID, PK and SAGE
Hired, developed and led a high performance team15
Drive high performance culture within team and partner ecosystem
Drove alignment and close collaboration between sales and partners
Achievements: Consistently achieve FY targets every year
Delivered >70% consistently to ASEAN revenue
Senior Manager, Channels Operations
ORACLE CORPORATION, ALLIANCES & CHANNELS
Singapore
06.2008 - 05.2010
Lead and runs Channels Operations for ASEAN reporting directly to ASEAN GM, Alliances & Channels
Drive and run weekly forecast calls with the ASEAN team and cross LOBs to ensure pipeline health and target achievement/monitoring
Analysis of ASEAN partners landscape to identify gap, opportunity and market segment for growth
Ensure Global key programs are supported and taking lead in implementation across ASEAN
Provide analysis and insights to revenue streams, pipeline, forecast and recommendations to GM in driving and achieving revenue objectives
Ensure all operational and readiness-to-transact issues are well managed in order to maximize revenue attainment
Interlock and collaborate across LOBs to identify potential process weakness and plan/implement changes to enhance efficiencies
Run Quarterly Business Reviews (QBR) with key focused partners in ASEAN
Led in the communication of Partner Agreement/policies changes and impact to partners across APAC
Achievements: Created a communication approach which was endorsed and adopted APAC wide
Led in institutionalizing a new process to track Partners readiness to transact so revenue are not delayed or hindered
Completed ChannelCorp workshops (Channel Growth Model and Advanced Channel Management)
Led in the communication of Partner Agreement/policies changes and impact to partners across APAC
Successfully trained selected Technology partners and implemented WW channel programs across ASEAN
Led in Compliance and Business ethics communication and training to key partners and VADs across ASEAN
Business Partner Manager
IBM SINGAPORE, BUSINESS PARTNER ORGANISATION
Singapore
02.2005 - 06.2008
Manages focused tier1 Partners and driving YoY growth
Engaging c-suite in partner organisations in driving IBM business growth
Provided thought leadership in shaping a high performance culture within partner organisations
Developed and drove Volume business with partner ecosystems in mid-market
Provided thought leadership and drove cross-brand infrastructure solutions for the SMB markets
Assisted in an IBM Internal audit on BPO process and workflow and in monthly SOX testing on BPO process
Achievements: Overachieved 2005 FY target by more than 20% and was inducted into IBM's Hundred Percent Club (HPC) where the HPC event was held in Hawaii
Won 4th quarter 2005, Champion of Champions challenge across IBM ASEAN/SA and was awarded an incentive trip to Atlanta to watch the Masters 2006 in Augusta
First in IBM ASEAN/SA to launch IBM BPIC (Business Partner Innovation Center) in Dec 2005
Overachieved 2006 FY target by more than 10% and was invited again to HPC event held in Perth
Overachieved 2007 FY target and was inducted to HPC with an incentive trip to Thailand
Education
Bachelor of Science - Econs
NATIONAL UNIVERSITY OF SINGAPORE
Singapore
07.1989 - 07.1992
Skills
Proficient in strategic problem-solving
Project management
Workflow coordination
Collaborative leadership
Hobbies
Enjoy traveling
Reading
Movies
All kinds of sports
Adventurous with food
Perpetually learning to play golf
Training
Completed New Hire Sales bootcamp in SAP and was overall 2nd team in class
Completed relevant online self-pace learnings on SAP products and solutions selling
Completed ChannelsCorp Workshop on Advance Channel Management and Channel Growth model
Completed Oracle Sales Foundation class
Completed Oracle Management Foundation class
Completed Oracle APAC Leadership Development class
Completed Oracle's Management - Leading to win class
Successfully completed the IBM Solutions Marketing and Consultative Selling course
Completed IBM Signature Selling Course and was 3rd overall standing in the cohort
Completed a Basic Financial course in IBM's internal online courses
Completed Signature Customer Service Course in May 2006, conducted by Wilson Learning as part of IBM's Foundation Courses
Completed Career Vitality course in May 2005, conducted by Wilson Learning as part of IBM's Foundation courses
Completed a basic Instructional Designer course in Singapore Computer Services