Zeenat Hilal
Bengaluru,KA
Summary
Dynamic and results-driven Employee Success Specialist with a year of experience in enhancing employee engagement and retention within diverse teams. Proven track record in developing and implementing effective onboarding programs, performance management strategies, and employee development initiatives. Adept at fostering a positive workplace culture through strong communication, conflict resolution, and collaboration skills. Passionate about leveraging data-driven insights to inform HR practices and drive organizational success. Committed to promoting inclusivity and supporting employees in achieving their professional goals. Seeking to transition into an HR role to further contribute to strategic HR initiatives and employee development efforts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Employee Success Specialist
NTT Data
08.2023 - Current
- Facilitated 30-40 employee meetings weekly, consistently achieving 100% of performance targets.
- Followed all company policies and procedures to deliver quality work.
- Improved employee satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Worked closely with HR, management, and employees to foster a collaborative and supportive work environment.
- Served as a point of contact for employee concerns and conflicts, mediating and providing guidance to resolve issues effectively.
- Led employee engagement initiatives for a team of 40-50 members, fostering a positive and inclusive workplace culture.
- Contributed to a 40% improvement in employee retention within my team through targeted engagement and support initiatives.
HR Intern
Green Valley School
01.2023 - 03.2023
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
Education
BBA - Human Resources, Marketing
Jyoti Nivas College
Bengaluru, India06.2023
Skills
- Management collaboration
- Quality Assessment
- Documentation Management
- Conflict Resolution
- Coaching and Mentoring
- Data Analysis
- Project Management
- Collaboration
- Adaptability
- Cultural Awareness
- Problem-Solving
Accomplishments
- Most Valuable Player for Q1 and Q2 (2024)
- Rookie of the Quarter
Certification
- Generative AI 101
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Employee Success Specialist
NTT Data
08.2023 - Current
HR Intern
Green Valley School
01.2023 - 03.2023
BBA - Human Resources, Marketing
Jyoti Nivas College
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