Zeeshan Akram
Program And Growth
Chennai,Tamil Nadu
Summary
Performance-driven professional with almost 5 yrs. of experience in a fast moving enterprise SaaS startup from day one of the company. Immense learning about customer centric product development and business growth in the field of digitalization for deskless workers in manufacturing sector. Successful at developing innovative strategies to position company to capitalize on dynamic market conditions.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Program Manager & Business Manager
Maximl Labs Pvt. Ltd.
Chennai, Tamil Nadu
04.2020 - Current
- As an Operating Head of the Business Unit, created, managed and executed business plan and departmental OKRs to meet the business objectives of the SBU.
- Headed many strategic initiatives in the ares of product development and sales of the company.
- Managing Account of some of the leading Oil and Gas industries in India, like RIL, HPCL, NRL, BORL etc. Built and strengthened long-lasting client relationships for over a period of 3 years by continuous value delivery to end users.
- As a Program Manager - Product, Created/managed strategic product roadmaps with respect to the business needs and requirements in the field of digitalization.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Spearheaded collaborative efforts between Product and Tech to bring products to market.
- Consulted with product development teams to enhance products based on customer interest data.
Operations Manager
Maximl Labs. Pvt. Ltd.
Chennai, Tamil Nadu
11.2018 - 03.2020
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Eased team transitions and new employee orientation through effective training and development.
- Formulated processes to improve delivery of services to customers, resulting in reduction of customer churn.
- Promoted positive customer experience through day-to-day supervision and management of Delivery workforce.
- Built loyal account base and long-term business relationships with some of the fortune 500 companies.
Operation Associate
Maximl Labs Pvt. Ltd.
Chennai, Tamil Nadu
02.2017 - 10.2018
- Joined as the first employee of the company.
- Deployed pilot projects at client locations and contributed to continuous product improvements through direct client feedbacks.
- Delivered successful implementation of product at multiple client site, like TATA STEEL, RIL Jamnagar, BPCL Mumbai, HPCL Mumbai.
Education
B.E - Industrial Engineering
Dayananda Sagar College of Engineering
Bangalore 07.2012 - 08.2016
10th & 12th - Science Education
Loyola School
Jamshedpur 03.2010 - 03.2012
Skills
Team Leadership and Direction
undefinedAccomplishments
- Had been a part of Stanford Seed Leadership Program (2021) for developing the company transformation plan.
- Proficient in Primavera P6, Microsoft Project, Notion, Git Lab, Microsoft Project, Microsoft Office (Excel, Word, Powerpoint)
Timeline
Program Manager & Business Manager
Maximl Labs Pvt. Ltd.
04.2020 - Current
Operations Manager
Maximl Labs. Pvt. Ltd.
11.2018 - 03.2020
Operation Associate
Maximl Labs Pvt. Ltd.
02.2017 - 10.2018
B.E - Industrial Engineering
Dayananda Sagar College of Engineering
07.2012 - 08.2016
10th & 12th - Science Education
Loyola School
03.2010 - 03.2012
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