Zeeshan Ali Mirza
Kolkata
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work History
Associate Store Manager and Team Manager
Gucci Luxury Goods Pvt Ltd
KOLKATA
01.2017 - Current
- Presently working with Gucci as an Associate Store Manager and Team Manager for the Kolkata store
- Driving daily sales and monthly/yearly targets and carrying out team huddles to drive the target and bridge out missed opportunities
- Budgeting and forecasting the monthly and yearly store targets
- Coordinating with different stakeholders at Regional and Corporate departments to align and drive the store agenda
- Expertise in team management and leadership to drive the store efficiently and upskill the team with coaching and training plans
- Have expertise in Customer Relationships using clienteling as the tool to develop the luxury market in the city
- Driving successful store activations using clienteling tools effectively
- Have completed the Community Builder course to further expertise in different management skills along with the application of different management tools
- Drive Retail operation Excellence by managing the store's visual merchandising, inventory management by optimization of the stock level usage and vendor management
Finance and Operations Manager
Marks and Spencer Reliance India Pvt Ltd
01.2017 - 07.2018
- Worked as Finance and Operations Manager Kolkata in Marks and Spencer, South City Mall
- Work towards managing the P&L of the store to deliver the set growth expectations
- People management, driving client service excellence and overseeing the visual merchandising of the store
- Promoted to Store Manager on 15th February 2019 managing two stores of Marks and Spencer in Acropolis Mall Kolkata
Assistant Manager Operations and Assistant Manager Site Merchandiser
Spencer's Retail Ltd
01.2015 - 01.2017
- Managed two roles during my association with Spencer’s Retail as an Assistant Manager of Operations and Assistant Manager of Site Merchandiser
- KRAs were to select the online assortment and competition mapping, vendor management, faceted search for customers, and study online buying patterns
- Managed store operations for 72000Sq feet flagship store
- Part of Core Spencer’s Online team nominated by project partner Ernst & Young and Sector Head to design the cataloging process and be the process owner
Education
PGPBM - Retail and Marketing
Praxis Business School
01.2013 - 01.2015
B.Com Honours - Marketing
St. Xavier’s College
01.2009 - 01.2012
ISC - 12th Grade
St.Xavier’s Collegiate School
ICSE - 10th Grade
St.Xavier’s Collegiate School
Kolkata 04.2001 - 01.2007
Skills
Customer service and engagement
Team building and leadership
Mentoring and coaching
Teamwork and collaboration
Problem-solving abilities
Effective communication
Personal Information
- Date of Birth: 02/13/91
- Nationality: Indian
- Marital Status: Married
Timeline
Associate Store Manager and Team Manager
Gucci Luxury Goods Pvt Ltd
01.2017 - Current
Finance and Operations Manager
Marks and Spencer Reliance India Pvt Ltd
01.2017 - 07.2018
Assistant Manager Operations and Assistant Manager Site Merchandiser
Spencer's Retail Ltd
01.2015 - 01.2017
PGPBM - Retail and Marketing
Praxis Business School
01.2013 - 01.2015
B.Com Honours - Marketing
St. Xavier’s College
01.2009 - 01.2012
ICSE - 10th Grade
St.Xavier’s Collegiate School
04.2001 - 01.2007
ISC - 12th Grade
St.Xavier’s Collegiate School
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