Zeeshan Suhail
Jammu
Summary
Proactive Junior Engineer Trainee from Swarn Motor Store, excelled in leveraging customer relationship management and computer programming skills to enhance service quality and resolve product issues, achieving a significant improvement in customer satisfaction. Demonstrated exceptional problem-solving abilities and attention to detail, ensuring safety and service excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior Engineer Trainee
Swarn Motor Store
Jammu
01.2023 - 01.2024
- Advised customers on use of products or services.
- Analyzed customer feedback data to identify potential problems with products or services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Reviewed customer complaints about product issues or service requests.
Education
Bachelor of Science - Mechanical Engineering
MBS College Of Engineering And Technology
Jammu,Jammu And Kashmir,India09-2022
Skills
- Customer relationship management
- Problem solving
- Attention to detail
- Computer programming
- Service improvement
- Safety procedures
Certification
- Project Management
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Junior Engineer Trainee
Swarn Motor Store
01.2023 - 01.2024
Bachelor of Science - Mechanical Engineering
MBS College Of Engineering And Technology
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