Zezeal Fernandes
Manager
H.no 45 Gaunsa Wado Mapusa Goa
Summary
Enterprising manager, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Manager
Impact Gym and Fitness
Goa
04.2020 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Managed team of over 8 direct reports by offering support and constructive feedback.
- Implemented strict quality standards for consistent business representation across multiple channels.
- Led monthly staff meetings for team of 8 to communicate updates, process improvements and shifting business priorities.
- Maintained professional, organized and safe environment for employees and patrons.
- Fostered strong rapport with prospective clients and stakeholders to aid negotiations.
- Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
- Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success.
Education
Bachelor of Arts - Economic And Psychology
St Xavier's College
Mapusa Goa 06.2015 - 05.2020
Arts
St Xavier's Higher Secondary School
Mapusa Goa 06.2013 - 05.2015
SSC
St Francis Xavier High School
Mapusa GoaSkills
Strategic planning
Timeline
Manager
Impact Gym and Fitness
04.2020 - Current
Bachelor of Arts - Economic And Psychology
St Xavier's College
06.2015 - 05.2020
Arts
St Xavier's Higher Secondary School
06.2013 - 05.2015
SSC
St Francis Xavier High School
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