Summary
Overview
Work History
Education
Skills
Certification
Technical Profile
Timeline
Generic
Ziaulla Shariff

Ziaulla Shariff

Linux and Cloud Engineer
Bangalore

Summary

Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently. Dedicated and results-driven with 3+ years of experience in DevOps and overall experience of 12+ years in IT Industry. Proficient in designing, implementing, and optimizing continuous integration and continuous deployment (CI/CD) pipelines. Highly skilled in automating infrastructure, deploying and managing containerized applications in Kubernetes, and ensuring seamless software delivery. Adept at collaborating with cross-functional teams to streamline development and operations workflows, enhancing productivity, and driving agile project delivery.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
3
3
Certifications

Work History

Solutions Architect

ITC Infotech India Ltd
11.2016 - Current
  • Linux Administration: RHEL, CentOS, Ubuntu, Amazon Linux – Installation, configuration, troubleshooting
  • Linux Infrastructure Automation: Provisioned EC2 instances (Linux AMIs) via Terraform/Ansible, ensuring high availability.
  • Proficient in AWS services and tools including EC2, S3, Lambda, IAM, CloudWatch, and more.
  • Experienced in deploying, managing, and scaling EC2 instances for hosting applications.
  • Expertise in utilizing S3 for efficient object storage, including versioning and data lifecycle management.
  • Strong understanding of IAM policies and roles for secure access control to AWS resources.
  • Experienced in setting up custom CloudWatch alarms and dashboards for real-time monitoring.
  • Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Continuous Integration and Deployment (CI/CD): Implementing, managing, and optimizing CI/CD pipelines to automate software delivery, testing, and deployment processes
  • Monitoring and Alerting: Setting up monitoring systems like Prometheus and Grafana to track the performance and health of applications and infrastructure
  • Creating alerts to proactively address issues.
  • Containerization and Orchestration: Working with Docker and Kubernetes to containerize applications and manage containerized workloads
  • Version Control: Managing code repositories using Git and implementing version control best practices
  • Troubleshooting and Incident Management: Investigating and resolving production incidents and outages quickly and effectively.
  • Maintaining clear and up-to-date documentation of infrastructure and processes. Sharing knowledge with the team to improve overall expertise

Associate Consultant

HCL Technologies Pvt Ltd
01.2015 - 11.2016
  • Installed and configured UCS, CUCM, GATEWAYS on customer Environment.
  • Deployed and troubleshooted issues of Cisco products like CUCM, Unity Voice Gateways, UCS.
  • Deployed zoom for voice and video in client environment.
  • Implemented changes on the customer network adhering with ITIL change management standards.
  • Worked on issue related to voice signaling protocols such as, SIP, H.323.MGCP.
  • Troubleshooted one-way audio related issues.
  • Upgraded Cisco phone firmware from Enterprise to MPP (MultiPhone Platform) firmware, to run zoom calling on Cisco phones.
  • Configuring and troubleshooting various Dial-peer related issues.
  • Blocking malicious incoming calls by using dial-peers and by using Route by next hope option.
  • Created and modified Uccx Scripts as per user's requirement.
  • Troubleshooting various call routing and Voice quality issues.
  • Configured third party Ip phones such as Polycom SoundStation in Call Manager.
  • Troubleshooting call manager backup issues.

VOIP Engineer

MModal Global Services
11.2012 - 01.2015
  • Firmware upgrade for IP Phone model 79XX series.
  • Implement and support multiple protocols (MGCP, H323, SIP) on VOIP gateways to support VOIP calls.
  • Collecting various logs using RTMT.
  • Extensively worked on collecting logs on CUBE.
  • Setting up Agents based on Resource and Skill Group & Assigning superior privileges.
  • Troubleshooting PRI, T1/E1 issues.
  • IOS upgrade activity for voice gateways.

VOIP Engineer

Nikan TeleTrak Pvt Ltd
08.2010 - 10.2012

Education

Bachelor of Commerce -

Bangalore University
01.2007 - 01.2009

Skills

Continuous Integration/Continuous Deployment (CI/CD)

Jenkins

AWS CodePipeline

Configuration Management

Ansible

Containerization

Docker

Kubernetes

Amazon EKS

Infrastructure as Code (IaC)

Terraform

AWS CloudFormation

Version Control

Git

GitHub

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Certification

Microsoft Certified: Azure Fundamentals: AZ-900

Technical Profile

Jenkins, AWS CodePipeline, Ansible, Docker, Kubernetes, Amazon EKS, Terraform, AWS CloudFormation, Git, GitHub, Amazon Web Services (AWS), ELK Stack, Prometheus, Grafana, AWS CloudWatch

Timeline

Solutions Architect

ITC Infotech India Ltd
11.2016 - Current

Associate Consultant

HCL Technologies Pvt Ltd
01.2015 - 11.2016

VOIP Engineer

MModal Global Services
11.2012 - 01.2015

VOIP Engineer

Nikan TeleTrak Pvt Ltd
08.2010 - 10.2012

Bachelor of Commerce -

Bangalore University
01.2007 - 01.2009

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Ziaulla ShariffLinux and Cloud Engineer