Summary
Work History
Education
Skills
CERTIFICATIONS
PROJECTS
Timeline
Generic

Zishan Khan

Bengaluru

Summary

Detail-oriented Linguistic Analyst with 2+ years of experience in AI data validation, annotation, and content quality assurance. Skilled in analyzing structured and unstructured datasets using SQL, Excel, and Python to evaluate AI/LLM outputs for accuracy, consistency, completeness, and clarity.

Work History

Linguistics Analyst

Telus International
Bengaluru
2021 - 2023
  • Executed audio data workflows for conversational AI systems, providing reliable training data that enhanced ASR model performance.
  • Used SQL / Python / Excel to extract and analyze language datasets
  • Conducted audio annotation by distinguishing individual speakers and tagging segments with metadata labels.
  • Performed quality assurance checks on prefilled and non-prefilled datasets to maintain accuracy.
  • Crafted intelligent queries for Google Query Assistant to optimize search result retrieval.
  • Enhanced system interpretation of queries, improving user experience in search results delivery.
  • Led weekly review sessions to provide feedback and address transcription team challenges.
  • Facilitated skill development within transcription team through targeted training sessions, improving team capabilities in audio annotation.
  • Conducted statistical analysis on annotation quality and model outputs, informing enhancements to annotation processes.
  • Built dashboards or reports (Tableau, Power BI, Excel)
  • Additional Job Responsibilities

Education

Doctor of Pharmacy -

Acharya And BM Reddy College of Pharmacy
Karnataka, India
01-2020

Skills

  • R programming language
  • SQL
  • Microsoft Excel
  • Tableau
  • Generative AI
  • PowerPoint
  • Annotation
  • Critical thinking

CERTIFICATIONS

Google Data Analytics Certification, Coursera

PROJECTS

Assessment of health related quality of life and medication adherence in tuberculosis patients., The study was conducted at a 500 bedded teaching hospital in Bengaluru. This was a 6 month long observational study. Subjects were drawn from outpatient clinics of Chest and TB department. Inclusion criteria of the study were subjects who were of age 18 years and above, those with confirmed diagnosis of tuberculosis by sputum test or X-ray with or without co-morbidities, subjects with active/inactive TB taking anti- TB medications and subjects who were willing to participate in the study and signed written informed consent. The study found that the HRQoL in TB patients was significantly low and the most affected domain in majority of the patients was role limitation due to emotional problems. Females had a better quality of life scores than men. Assessing medication adherence along with patient counselling can improve responses to the treatment and improve the physical and mental functioning. In a country like India which has dual burden of both TB and Diabetes, it is necessary to manage both the diseases simultaneously.

Timeline

Linguistics Analyst

Telus International
2021 - 2023

Doctor of Pharmacy -

Acharya And BM Reddy College of Pharmacy
Zishan Khan