Zoe Heinlin
New Harmony
Summary
Motivated and compassionate Human Services student working towards an Associate's degree with plans to transfer to a four-year university to pursue a Bachelor's in Human Services. Committed to supporting and empowering individuals in need, with a strong focus on building trust and providing holistic care. Dedicated to applying academic knowledge and hands-on experience to make a meaningful difference in clients’ lives. Passionate about furthering my career in human services to create positive, lasting impacts in the community.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Scooter's Coffee
06.2024 - Current
- Maintain regular and consistent attendance and punctuality.
- Clean counters, machines, utensils, and seating areas daily.
- Positively interact with customers during hectic periods to promote fun, personalable environment.
- Train new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Care Giver
Grace Care Giving
04.2024 - Current
- Build strong relationships with clients to deliver emotional support and companionship.
- Transport individuals to events and activities, medical appointments, and shopping trips.
- Provid safe mobility support to help patients move around personal and public spaces.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
Care Giver
Village Care Giving
02.2024 - Current
- Maintain clean environments and prepared healthy meals to support the client's nutritional needs.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Assist with daily living activities, running errands, and household chores.
Patient Care Technician
Deaconess Hospital
06.2023 - 01.2024
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Associate's in Human Services -
Ivy Tech Community College of Indiana
Evansville, IN05-2027
High School Diploma -
North Posey High School
Poseyville, IN05-2023
Skills
- Attention to detail
- Verbal and written communication skills
- Active listening
- Patient advocacy
- Patient care and companionship
- HIPAA compliance
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Barista
Scooter's Coffee
06.2024 - Current
Care Giver
Grace Care Giving
04.2024 - Current
Care Giver
Village Care Giving
02.2024 - Current
Patient Care Technician
Deaconess Hospital
06.2023 - 01.2024
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Associate's in Human Services -
Ivy Tech Community College of Indiana
High School Diploma -
North Posey High School
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