Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Curry

Indianapolis,IN

Summary

Experienced with scheduling and coordinating executive-level meetings and events. Utilizes strong organizational skills to manage multiple tasks and prioritize effectively. Knowledge of handling confidential information and supporting executive decision-making processes.

Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.

Overview

5
5
years of professional experience

Work History

RELATIONSHIP BANKER

OLD NATIONAL BANK
10.2024 - Current
  • Cultivated strong client relationships to enhance customer satisfaction and retention while managing approximately 30 incoming calls and emails per day from clients.
  • Analyzed client financial needs to recommend tailored banking solutions.
  • Mentored junior bankers on compliance standards and best practices.
  • Implemented process improvements that streamlined account opening procedures.
  • Collaborated with cross-functional teams to address complex customer inquiries effectively.
  • Developed financial literacy programs for clients, enhancing their understanding of products.
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.

SOCIAL MEDIA MANAGER/CONTENT CREATOR/INSTRUCTOR

DANCEWORKS INDY
09.2020 - Current
  • Developed and implemented social media strategies to achieve organizational goals and drive engagement
  • Created and curated content, utilizing analytics tools to track performance and optimize campaigns
  • Fostered and grew online communities, handling feedback and managing crises effectively with an increase of 5k followers on both Facebook and Instagram.
  • Delivered dance lessons and created choreographed routines, adapting to student needs and demonstrating strong communication and project management skills.

FRONT DESK ASSOCIATE

WITCH HAZEL HAIR SALON
05.2024 - 10.2024
  • Organized and maintained client records, ensuring accuracy and efficiency in managing appointment schedules, payments, and personal information.
  • Demonstrated strong attention to detail by accurately handling client data, payment transactions, and appointment coordination, contributing to smooth daily operations.
  • Communicated effectively with clients, staff, and vendors to resolve scheduling conflicts and address client concerns, ensuring positive customer experience.
  • Managed multiple tasks simultaneously, including phone inquiries, client check-ins, and appointment booking, while maintaining high level of organization in fast-paced environment.
  • Problem-solved scheduling conflicts and operational issues by working with clients and staff to ensure seamless service delivery.
  • Proficient in using booking software and other digital tools to manage daily operations, which demonstrates strong ability to learn and use clinical databases and data management software in new role.

ACCOUNTING ANALYST/DATA ENTRY CLERK (CONTRACT)

ALLIED SOLUTIONS LLC
11.2023 - 03.2024
  • Under general supervision, responsible for processing, analyzing and maintenance of accounts payable and/or accounts receivable and/or revenue and commission expense processing
    Prepares and analyzes reports in support of accounting management team
    Job Duties & Responsibilities 65% Ensure timely verification and payment of invoices, commissions, and expense vouchers, computing discounts, coding expenses, receiving and posting cash receipts, reconciling outstanding account balances, posting journal entries, and maintenance of accurate records
    10% Assist with other month and year-end close out procedures and records
    10% Develop and maintains regular reports via Dynamics GP
    5% Creates, monitor and post accruals and journal entries
    5% Update or recommend improvements to internal processes to Accounting Management
    5% Other miscellaneous tasks as assigned

FRONT OFFICE COORDINATOR

NORTHWESTERN MUTUAL
04.2022 - 08.2023
  • Acted as the primary point of contact for clients, visitors, and internal staff, delivering professional front-desk support in a fast-paced office.
  • Managed incoming calls, screened inquiries, and directed communications to appropriate departments.
  • Organized daily office operations including mail distribution, supply inventory, vendor coordination, and facility maintenance.
  • Maintained clean and functional workspaces, including reception, conference rooms, and kitchen areas.
  • Coordinated office repairs, vendor services, and maintenance schedules to ensure a safe and efficient work environment.
  • Managed building access (key cards) and updated contact directories, emergency info, and office floor maps.
  • Supported senior staff with administrative tasks such as report generation, document scanning, and data entry.
  • Assisted cross-functional teams including Accounting, Marketing, and Technology with routine administrative and reporting duties.
  • Maintained distribution lists, printed and shared daily operational reports, and supported compliance-related documentation needs.
  • Contributed to a secure and organized office by implementing safety procedures and monitoring equipment needs.
  • Completed monthly payroll for over 75 Financial Advisors.

PROJECT MANAGER (CONTRACT)

THAT'S CLUTCH
10.2022 - 03.2023
  • Coordinated data-driven projects by managing relationships between brands and UGC creators, ensuring timely delivery of campaigns and accurate data tracking, demonstrating strong project and data management skills essential for clinical trial coordination.
  • Maintained detailed records of campaign progress, creator engagement, and brand deliverables using project management tools and databases, ensuring consistency and accuracy in data handling, which aligns with clinical data management requirements.
  • Monitored and analyzed performance metrics across campaigns, conducting regular data reviews to ensure goals were met, showcasing the ability to track, evaluate, and report on large datasets—key in clinical trial data monitoring.
  • Collaborated cross-functionally with internal teams (engineering, marketing, and customer success) and external stakeholders to drive project outcomes, reflecting the ability to work with clinical staff, researchers, and regulatory agencies in coordinating clinical trials.
  • Resolved data discrepancies and addressed client concerns through detailed investigation and communication, illustrating skills in problem-solving and ensuring data integrity, critical for maintaining accuracy in clinical trial documentation.
  • Ensured compliance with industry standards and company guidelines throughout campaign execution, mirroring the need for adhering to Good Clinical Practice (GCP) and regulatory requirements in clinical research.
  • Trained and onboarded new team members on data management processes and project tracking tools, a skill that transitions well to supporting clinical teams with data collection and database use.
  • Prioritized multiple campaigns and deadlines, effectively managing resources and adjusting project timelines as needed, demonstrating strong organizational skills that are key to handling complex clinical trial data and coordinating tasks.

FRONT DESK SUPERVISOR

HOME2 SUITES FISHERS
04.2021 - 06.2022
  • Supervised daily front office operations, ensuring smooth check-ins, check-outs, and guest service processes, showcasing ability to manage multiple tasks efficiently—a key skill in coordinating clinical trial data and timelines.
  • Managed and maintained accurate guest records using hotel management systems, highlighting attention to detail and proficiency in managing large datasets, similar to maintaining clinical trial data in compliance with regulatory standards.
  • Ensured adherence to company policies and industry regulations in handling sensitive guest information, reflecting strong understanding of data confidentiality and regulatory compliance, essential in clinical research environments.
  • Collaborated with internal departments (housekeeping, maintenance, and guest services) to address guest needs and resolve issues, showcasing skills in cross-functional communication and problem-solving—critical in working with clinical teams and external stakeholders.
  • Performed quality control checks on daily reports, ensuring accuracy in billing and guest information, which translates to verifying and maintaining accuracy of clinical trial data.
  • Trained and supervised front desk staff on standard operating procedures and customer service protocols, highlighting your ability to onboard and educate team members—a valuable skill for training clinical staff on data entry tools and protocols.
  • Handled complex scheduling, room reservations, and guest services during high-demand periods, demonstrating ability to manage deadlines and prioritize tasks, vital skill for overseeing coordination and timely submission of clinical data.
  • Resolved guest issues and data discrepancies in real-time by communicating effectively and employing problem-solving strategies, skills easily transferable to managing data discrepancies and ensuring accuracy of clinical trial information.

Education

Bachelor of Arts - Sociology

IU-Indianapolis
Indianapolis, IN
12.2025

Skills

  • Client Relationship Management
  • Financial Transactions and Reconciliation
  • Data Analysis and Reporting
  • Administrative and Office Management
  • Sales and Upselling Techniques
  • Problem Solving and Crisis Management
  • Organizational and Multitasking Abilities
  • Proficient in Relevant Software or Tools, eg, Microsoft Office, Accounting Software
  • Critical thinking aptitude
  • Conflict Resolution Strategies
  • Attention to Detail

Timeline

RELATIONSHIP BANKER

OLD NATIONAL BANK
10.2024 - Current

FRONT DESK ASSOCIATE

WITCH HAZEL HAIR SALON
05.2024 - 10.2024

ACCOUNTING ANALYST/DATA ENTRY CLERK (CONTRACT)

ALLIED SOLUTIONS LLC
11.2023 - 03.2024

PROJECT MANAGER (CONTRACT)

THAT'S CLUTCH
10.2022 - 03.2023

FRONT OFFICE COORDINATOR

NORTHWESTERN MUTUAL
04.2022 - 08.2023

FRONT DESK SUPERVISOR

HOME2 SUITES FISHERS
04.2021 - 06.2022

SOCIAL MEDIA MANAGER/CONTENT CREATOR/INSTRUCTOR

DANCEWORKS INDY
09.2020 - Current

Bachelor of Arts - Sociology

IU-Indianapolis

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