Zoey Hall
Greenwood
Summary
Dynamic barista and trainer with Starbucks, recognized for delivering exceptional customer service and fostering a positive environment. Skilled in time management and problem-solving, I efficiently operated equipment and maintained cleanliness, enhancing productivity. Committed to training new hires and ensuring customer satisfaction, I consistently resolved issues to build loyalty.
Overview
2027
2027
years of professional experience
Work History
Starbucks Barista, Barista Trainer
Starbucks
1011 State Road
2024 - Current
- Prepared and served a variety of beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety guidelines.
- Provided exceptional customer service, enhancing customer satisfaction through effective communication and problem-solving skills.
- Operated espresso machines and other equipment efficiently, contributing to timely beverage preparation during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
New Castle High School
New Castle, IN04.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cleanliness
- Exceptional customer service
- Safe food handling
- POS systems
- Food preparation
- Inventory management
- New hire training
Timeline
Starbucks Barista, Barista Trainer
Starbucks
2024 - Current
High School Diploma -
New Castle High School